Mkayla Briggman
Columbia,SC
Summary
Multi-talented worker that's consistently striving for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity for company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nail Technician
Season Nails
Columbia, SC
04.2018 - 11.2019
- Prepared nail beds and cuticles, shaped nails and applied polish for new and returning customers daily.
- Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
- Communicated effectively with management concerning important customer issues.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Responded to customer requests and concerns about gel application and nail art designs.
- Monitored social media and online sources for industry trends.
- Maintained excellent attendance record, consistently arriving to work on time.
- Provided training and mentoring to new staff to maximize performance.
- Prepared nail beds and cuticles, shaped nails and applied polish for over Number daily customers.
Front Desk Associate
Planet Fitness
Columbia , SC
05.2015 - 03.2017
- Greeted visitors and customers daily upon arrival, offered assistance and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained financial accuracy by collecting deposits, fees and payments.
Radiology Patient Transport
Lexington Medical Center
West Columbia, SC
12.2013 - 04.2015
- Analyzed patients' medical conditions to identify proper mode of transport.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Maintained confidentiality of patient data and condition at all times to safeguard health information.
- Assisted patients in moving out of beds, wheelchairs, stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve overall safety of patients with medical rapid response and CPR training.
Education
Associate of Applied Science - Management
Midlands Technical College
05.2019
Entrepreneurship - Entrepreneurship
Midlands Technical College
West Columbia, SC05.2019
Skills
- Time management
- Verbal and written communication
- Process improvement
- Problem resolution
- Customer education
- Sales proficiency
- Relationship development
Certification
- First Aid/CPR Certified American heart
- Braiding License LLR
- Nail Technician LLR
Timeline
Nail Technician
Season Nails
04.2018 - 11.2019
Front Desk Associate
Planet Fitness
05.2015 - 03.2017
Radiology Patient Transport
Lexington Medical Center
12.2013 - 04.2015
Associate of Applied Science - Management
Midlands Technical College
Entrepreneurship - Entrepreneurship
Midlands Technical College