Marie Long
Healthcare Professional
Tehachapi,CA
Summary
Motivated and compassionate Healthcare Professional with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
Work History
Mental Health Technician
Northwest Medical Center - Springdale
Springdale, AR
05.2023 - 01.2024
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client
- Ensured safety of all clients through continuous observation and monitoring during shift hours
- Provided crisis intervention and de-escalation techniques to help manage patient behavior
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team
- Developed positive relationships with patients while maintaining professional boundaries
- Tracked client movement on and off unit by documenting times and destinations
- Documented patient interactions in compliance with HIPAA requirements
- Restrained violent or suicidal patients using approved verbal or physical techniques
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff
- Aided patients in performing activities of daily living
- Encouraged client’s attendance and participation in therapeutic groups to promote coping skills, education and life skills.
Behavioral Health Associate
Vantage Point Behavioral Health Hospital
Fayetteville, AR
01.2022 - 04.2023
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client
- Ensured safety of all clients through continuous observation and monitoring during shift hours
- Provided crisis intervention and de-escalation techniques to help manage patient behavior
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team
- Developed positive relationships with patients while maintaining professional boundaries
- Tracked client movement on and off unit by documenting times and destinations
- Documented patient interactions in compliance with HIPAA requirements
- Restrained violent or suicidal patients using approved verbal or physical techniques
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff
- Aided patients in performing activities of daily living
- Encouraged client’s attendance and participation in therapeutic groups to promote coping skills, education and life skills.
Mental Health Technician
Perimeter Behavior of the Ozarks
Springdale, AR
02.2022 - 05.2022
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client
- Ensured safety of all clients through continuous observation and monitoring during shift hours
- Provided crisis intervention and de-escalation techniques to help manage patient behavior
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team
- Developed positive relationships with patients while maintaining professional boundaries
- Tracked client movement on and off unit by documenting times and destinations
- Documented patient interactions in compliance with HIPAA requirements
- Restrained violent or suicidal patients using approved verbal or physical techniques
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff
- Aided patients in performing activities of daily living
- Encouraged client’s attendance and participation in therapeutic groups to promote coping skills, education and life skills.
Personal Care Assistant/State Registered Nursing Assistant
Mills Nursing and Rehab
Mayfield, KY
05.2021 - 01.2022
- Student training and completion of becoming a State Registered Nurses Aide with the Kentucky Board of Nursing
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status
- Maintained accurate records of client care activities on computerized systems for charting purposes
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations
- Encouraged independence by helping clients develop self-care skills such as dressing, eating, and performing personal hygiene tasks
- Assessed changes in condition or behavior of the client which may require further medical attention
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed
- Reported any observed changes in mental status or physical condition to supervisor immediately
- Provided ongoing compassionate patient care for each client.
Hospitality Aide/Personal Care Assistant
Oakview Nursing and Rehab
Calvert City, KY
12.2020 - 05.2021
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status
- Maintained accurate records of client care activities on computerized systems for charting purposes
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations
- Encouraged independence by helping clients develop self-care skills such as dressing, eating, and performing personal hygiene tasks
- Assessed changes in condition or behavior of the client which may require further medical attention
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed
- Reported any observed changes in mental status or physical condition to supervisor immediately
- Provided ongoing compassionate patient care for each client.
Team Member
Burger King
Coeur d'Alene, ID
09.2020 - 10.2020
- Greeted customers and took their orders in a friendly and efficient manner
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing
- Operated cash register to process customer payments accurately and efficiently
- Ensured that all food products were prepared fresh daily and stored properly
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors
- Restocked supplies such as napkins, condiments for the convenience of customers
- Replenished beverages throughout shift always ensuring availability
- Provided quality customer service by adhering to company policies and procedures
- Followed health department regulations regarding food storage temperatures and sanitation guidelines
- Checked expiration dates on products prior to stocking shelves or serving customers
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes
- Collaborated with other team members to ensure timely completion of tasks
- Complied with all local health codes and regulations concerning food preparation and handling
- Adhered to company policies regarding attendance and punctuality
- Communicated effectively with fellow staff members regarding customer complaints or feedback
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members
- Looked for ways to go above and beyond job requirements.
Med Tech/Caregiver
Renaissance Assisted Living/Radiant Senior Living
Coeur d'Alene, ID
06.2019 - 09.2020
- Administered medication as directed and supervised by Registered Nurse
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status
- Maintained accurate records of client care activities on computerized systems for charting purposes
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations
- Encouraged independence by helping clients develop self-care skills such as dressing, eating, and performing personal hygiene tasks
- Assessed changes in condition or behavior of the client which may require further medical attention
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed
- Reported any observed changes in mental status or physical condition to supervisor immediately
- Provided ongoing compassionate patient care for each client.
Team Member Trainer
Taco Bell/CLC
Ponderay and Coeur d'Alene, ID
04.2017 - 07.2019
- Greeted customers and took their orders in a friendly and efficient manner
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing
- Operated cash register to process customer payments accurately and efficiently
- Ensured that all food products were prepared fresh daily and stored properly
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors
- Restocked supplies such as napkins, condiments for the convenience of customers
- Replenished beverages throughout shift always ensuring availability
- Provided quality customer service by adhering to company policies and procedures
- Followed health department regulations regarding food storage temperatures and sanitation guidelines
- Checked expiration dates on products prior to stocking shelves or serving customers
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes
- Collaborated with other team members to ensure timely completion of tasks
- Complied with all local health codes and regulations concerning food preparation and handling
- Adhered to company policies regarding attendance and punctuality
- Communicated effectively with fellow staff members regarding customer complaints or feedback
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members
- Looked for ways to go above and beyond job requirements
- Trained new employees on job duties and safe operation of kitchen equipment.
Crew Member
McDonalds/Bedford Moon Company
Ponderay, ID
07.2018 - 09.2018
- Greeted customers and took their orders in a friendly and efficient manner
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing
- Operated cash register to process customer payments accurately and efficiently
- Ensured that all food products were prepared fresh daily and stored properly
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors
- Restocked supplies such as napkins, condiments for the convenience of customers
- Replenished beverages throughout shift always ensuring availability
- Provided quality customer service by adhering to company policies and procedures
- Followed health department regulations regarding food storage temperatures and sanitation guidelines
- Checked expiration dates on products prior to stocking shelves or serving customers
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes
- Collaborated with other team members to ensure timely completion of tasks
- Complied with all local health codes and regulations concerning food preparation and handling
- Adhered to company policies regarding attendance and punctuality
- Communicated effectively with fellow staff members regarding customer complaints or feedback
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members
- Looked for ways to go above and beyond job requirements.
Education
Highschool Diploma -
North High School
06.2010
No Degree - Psychology
Bakersfield College
Bakersfield, CA 08.2010 - Current
Skills
- Medication Administration
- Patient Safety Management
- Knowledge of Medical Terminology
- Excellent Customer Service Skills
- Charting and Clinical Documentation
- Suicide Prevention
- De-Escalation Techniques
- Crisis Intervention
References
References available upon request.
Timeline
Mental Health Technician
Northwest Medical Center - Springdale
05.2023 - 01.2024
Mental Health Technician
Perimeter Behavior of the Ozarks
02.2022 - 05.2022
Behavioral Health Associate
Vantage Point Behavioral Health Hospital
01.2022 - 04.2023
Personal Care Assistant/State Registered Nursing Assistant
Mills Nursing and Rehab
05.2021 - 01.2022
Hospitality Aide/Personal Care Assistant
Oakview Nursing and Rehab
12.2020 - 05.2021
Team Member
Burger King
09.2020 - 10.2020
Med Tech/Caregiver
Renaissance Assisted Living/Radiant Senior Living
06.2019 - 09.2020
Crew Member
McDonalds/Bedford Moon Company
07.2018 - 09.2018
Team Member Trainer
Taco Bell/CLC
04.2017 - 07.2019
No Degree - Psychology
Bakersfield College
08.2010 - Current
Highschool Diploma -
North High School