M Keith Fagg

Wallis

Summary

Dynamic leader with a proven track record at Dunnwright Construction LLC, driving substantial business growth through strategic planning and operational efficiency. Skilled in relationship building and P&L management, I foster positive work cultures and enhance brand reputation, consistently achieving goals and improving performance across teams.

Overview

years of professional experience

Work History

General Manager and Superintendent

Chambers County Golf Course

03.2025 - Current

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction from greenskeepers to the pro shop.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Drove year-over-year business growth by over 100% while leading operations, strategic vision, and long-range planning.
Formulated policies and procedures to streamline operations.
Managed Tournaments
Developed and fostered online presence.
Trained pro shop staff to sell To maximize profit.
Implemented maintenance schedule for all equipment.

CEO

Dunnwright Construction LLC

02.2005 - Current

Achieved company growth by implementing strategic plans and streamlining operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Established new revenue streams by identifying market opportunities and launching innovative products or services.
Fostered strong relationships with industry partners to expand business opportunities.
Streamlined business processes, resulting in increased operational efficiency across all departments.

Allstate Insurance Agent

Allstate Insurance Co

10.1999 - 06.2023

Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Managed many staff members over the years.
Cross-sold insurance products to existing clients to reach sales targets.
Prepared and reviewed insurance applications to verify compliance with regulations.
Worked closely with other team members to optimize sales strategies and achieve regional goals.
Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.

Education

No Degree - Agronomy And Crop Science

Penn State

Online

Associate of Arts - Criminal Justice

San Jacinto College

Pasadena, TX

07-1997

High School Diploma -

Deer Park High School

Deer Park, TX

08-1995

Skills

Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Training and coaching
Staff management
Customer relations
Relationship building

Staff supervision
Goal setting
Verbal and written communication
P&L management
Client relations
Process improvements
Project management
Consistently meet goals
Performance improvements

Timeline