Summary
Overview
Work History
Education
Skills
Relevant Coursework
Timeline
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M'Khai McKenzie

Sanford,NC

Summary

Seeking a career in the Broadcasting industry, utilizing my communication, presentation, and interviewing skills, while creating and managing content on global digital platforms.

Overview

5
5
years of professional experience

Work History

Sales Associate

JD Sports
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Stocker

Food Lion
05.2023 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Helped customers locate desired items and transfer oversized items to vehicles.

Healthcare Assistant

StarMed Healthcare
03.2021 - 07.2022
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Communicated effectively with patients and families to provide information about care and treatment.
  • Initiated onsite safety programs and trained team members.
  • Collaborated with management and supervisors to organize daily operations.
  • Identified and implemented strategic plans.

Assistant

Carolina Firearms Training & Gun Sales
01.2019 - 12.2020
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Assisted with training policies and safety
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Monitored and ordered supplies and materials to keep office well stocked.


Education

Bachelor of Science - Journalism & Mass Communication

North Carolina A & T State University
Greensboro, NC
05.2024

Skills

  • Time & Task Management
  • Written & Verbal Communication
  • Operations Management
  • Adobe Creative Cloud
  • Worker Supervision
  • Customer Service
  • Customer Relations
  • Safety Violation

Relevant Coursework

JOMC 375 - Advanced Radio/Dig Audio Prod (Spring 2023)

  • Final Project: Read a radio script, while importing music/sound effects and manipulating/mixing audio using Adobe.

JOMC 249 - Intro to Multimedia (Fall 2022)

  • Final Project: Using Adobe, I rebranded a company and its social media platforms utilizing my editing skills.

JOMC 275 - Intro to Radio & Digital Audio (Spring 2022)

  • Final Air Check Project: Myself and a partner did a podcast utilizing our communication/interviewing skills, while implementing and mixing digital audio using Adobe.


Timeline

Sales Associate

JD Sports
10.2023 - Current

Stocker

Food Lion
05.2023 - Current

Healthcare Assistant

StarMed Healthcare
03.2021 - 07.2022

Assistant

Carolina Firearms Training & Gun Sales
01.2019 - 12.2020

Bachelor of Science - Journalism & Mass Communication

North Carolina A & T State University

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M'Khai McKenzie