Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Work Availability
Work Preference
Hi, I’m

MARIAH KNIGHT

Summary

I am looking to seek and maintain a full-time position that offers professional challenges with a positive upbeat work environment. I carry strong interpersonal skills with excellent time management and problem-solving abilities. I would consider myself to be a dedicated customer service professional with knowledge of service delivery and proven multitasking skills. Being known and recognized for having a contagious positive attitude is something I genuinely take pride in, and plan to carry to any new position.

Overview

6
years of professional experience
1
Certification

Work History

Trooncc

Member Event Coordinator
03.2023 - Current

Job overview

  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Built strong relationships with customers through positive attitude and attentive response.

Trooncc

Bartender
07.2021 - Current

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Trooncc

Member/Banquet Server
09.2017 - Current

Job overview

  • Set up banquet tables and chairs based on event requirements.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained flexible work schedule to meet event needs.

Education

De Anza College
Cupertino, CA

No Degree from Communication Studies

William C. Overfelt High School
San Jose, CA

High School Diploma
06.2006

University Overview

  • Honoree of English Honors
  • WACP Committee (Elect Admin. & Student Committee For School District)
  • Awarded Most Involved Royal Doll (years: 2004,2005 & 2006)
  • Extracurricular Activities: Softball, Band (Played Trombone)
  • Head Chair: 2006 Prom Committee Member
  • Awarded Presidential Student Service Award

Skills

  • Event Planning
  • Special Events Planning
  • Meeting Planning
  • Catering Coordination
  • Guest Relations
  • Project Management
  • Menu Planning
  • Room Setup and Breakdown
  • Entertainment Booking
  • Problem Solving
  • Table Bussing
  • Food Service
  • Food Handling
  • Food Running
  • Customer Service
  • Issue Resolution
  • Banquet Coordination
  • Hospitality Service Expertise
  • Team Collaboration
  • High-Volume Dining
  • Health Codes Compliance
  • Beverage Preparation
  • Changing Beer Kegs
  • Engaging Personality
  • Clear and Effective Communication
  • Filing
  • Appointment Scheduling
  • Proposal Writing
  • Office Administration

Accomplishments

  • Earned "Employee Of The Month For July" Award in 2023.

Certification

Serve Safe - Certified Food Handlers Card

ABC - Alcohol Beverage Certified

Timeline

Member Event Coordinator

Trooncc
03.2023 - Current

Bartender

Trooncc
07.2021 - Current

Member/Banquet Server

Trooncc
09.2017 - Current

De Anza College

No Degree from Communication Studies

William C. Overfelt High School

High School Diploma
Availability
See my work availability
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saturday
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morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offFlexible work hours
MARIAH KNIGHT