Matthew Kubas
Summary
Team-oriented and methodical Technical Assistant with strong attention to detail and good multitasking skills. Brings more than 10+ years of experience, Specializing in designing, optimizing, and implementing complex coatings application processes used to simulate the customer line. Providing expert technical and procedural guidance to team to enhance productivity and increase work accuracy. Proficient in understanding of manuals and online resources, incorporated into knowledge base to quickly and efficiently resolve problems.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Assistant Experienced
PPG Coating Service
06.2015 - Current
- Gathered, organized and distributed technical documentation.
- Provided technical guidance and support to team members.
- Updated supervisor on status of projects.
- Performed minor maintenance and repair on malfunctioning Robotic equipment.
- Fielded user queries and service requests to promptly address issues.
- Reviewed product-specific resources to determine optimal implementation.
- Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.
- Liaised with customers, communicating and resolving problems and concerns.
- Repaired hardware infrastructure using hand tools and components.
- Served as point-person for support requests with clients and vendors.
- Spray and testing samples of paint from development.
- Accomplish the spray experiments using Robotic Equipment.
- Complete assigned safety training.
- Keeping the lab clean and performing daily, weekly, and monthly scheduled 5s tasks.
- Data entry into Application log
Application Technician
Belcan Techservices
10.2007 - 06.2015
- Walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and quickly troubleshot errors.
- Spray and testing samples of paint from development.
- Accomplish the spray experiments using Robotic Equipment.
- Complete assigned safety training.
- Keeping the lab clean and performing daily, weekly, and monthly scheduled 5s tasks.
- Data entry into Application log
Night Manager
Capiccioni Marathon Station
04.2005 - 10.2007
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Lakewood High School
Lakewood, OH05.2007
Skills
- Research Abilities
- Documentation Proficiency
- Training Junior Team Members
- Deskside Support
- Technical Support and Assistance
- Responding to Technical Questions
- Maintaining Clean Work Areas
- Operations Support
- Production Standards
- Root Cause Support
- Mechanical Skills
- Special Projects
Accomplishments
- Supervised team of 5 staff members.
- Collaborated with team of 5 in the development of Nissan duplication-correlation work.
- Room Lead/Lead contact in Application Development Center Lab.
Hobbies
Traveling to new places to experience the riding trails. Love to mountain bike.
Love being out in nature hiking trails and taking in new scenery.
Taking pieces of plastic or resin and turning them into detailed life like miniature replicas of real objects, then creating a diaroma scene of a real or fictious event.
Certification
- ASE Certified Mechanic, 2007-2012
- CPR/AED & First Aid, Red Cross - 2003-2005
Timeline
Technical Assistant Experienced
PPG Coating Service
06.2015 - Current
Application Technician
Belcan Techservices
10.2007 - 06.2015
Night Manager
Capiccioni Marathon Station
04.2005 - 10.2007
High School Diploma -
Lakewood High School