Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Meredith Norteman

Saint Johns,FL

Summary

Enthusiastic administrative professional adept at providing administrative and logistical support for various projects, programs, and initiatives. Excellent customer service and conflict management skills.

Overview

27
27
years of professional experience

Work History

Confidential Secretary

Chappell Schools
04.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Prepared and processed payroll
  • Employee Benefits Administrator
  • Worker's Comp Liaison
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Confidential Secretary to the Principal

Cornerstone Classical Academy
01.2020 - 04.2021

I was the 2nd employee hired to assist with opening a charter school, from the ground up, in Duval County. I wore many hats including: Human Resources, Accounts Payable/ Accounts Receivable; Vendor Liaison, organizing professional development training for the teachers, Registrar, Donor Admin., Communications Facilitator, Worker's Comp. Admin., payroll, benefits coordinator, and assisting the Principal with any projects as needed.

Substitute Teacher, K-Eighth Grade

St. Johns County Schools
08.2019 - 02.2020
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Provided instruction for students in core subject areas.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Assigned, explained and graded homework.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Monitored student behavior and administered discipline as needed.

Parent Volunteer/ Room Mom

St. Johns Classical Academy
07.2017 - 07.2019
  • Chaperoned class field trips to assist teacher and protect students.
  • Organized drives to gather classroom supplies or fundraise money.
  • Promoted student development and engagement by helping organize special activities.
  • Contributed time, suggestions and resources to support student organizations.
  • Partnered with school administration to improve outreach to students and parents.
  • Recruited new parent volunteers or organized workload to cover demand.
  • Acclimated new parents to volunteer work by sharing advice and training on specific processes.
  • Approached issues proactively to best meet current and future community needs.
  • Facilitated community outreach to expand participation and support.

Parent Volunteer/ Room Mom

Ocean Palms Elementary School
08.2012 - 05.2017
  • Chaperoned class field trips to assist teacher and protect students.
  • Organized drives to gather classroom supplies or fundraise money.
  • Promoted student development and engagement by helping organize special activities.
  • Helped students needing personalized support with group activities or lesson assignments.

Stay Home Mom

Norteman Family
05.2008 - 07.2012

Took time off from my professional life to raise a family.

Auditor

Primary Capital Mortgage
10.2005 - 05.2008
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Analyzed data and findings to prepare reports detailing financial information.
  • Communicated with auditee staff to obtain necessary information for audits.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Trained new employees on accounting principles and company procedures.

Staffing Assistant, Florist, & Adoption Agency

Randstad, The Davis Co., Buttercups, & Russia
09.2000 - 10.2005
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Secretary for the Georgia State Florists Association
  • Prepared adoption files to send to Russia for consideration of American families to adopt orphans.

Teacher

Nassau County Schools
09.1996 - 06.2000
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded and evaluated student assignments, papers, and course work.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Planned and implemented integrated lessons to meet national standards.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Created and developed lesson plans to meet students' academic needs.
  • Fostered student curiosity and interest through creative hands-on activities.

Education

Bachelor of Science - Social Sciences

Colorado State University - Pueblo
Pueblo, CO
05.1994

Associate of Arts - Liberal Arts

Allan Hancock College
Santa Maria, CA
06.1992

High School Diploma -

Air Academy High School
United States Air Force Academy, CO
06.1989

Skills

  • Meeting Support
  • Notary
  • Financial Transactions
  • Google Drive
  • Calendar Updating
  • File Systems Management
  • ADP Workforce Now
  • Microsoft Office
  • Database Maintenance
  • Office Supplies
  • Event Coordination
  • Document and File Management
  • Correspondence and Office Documents
  • Administer Payroll
  • Human Resources Department Processes
  • Staff Orientation and Training
  • Confidentiality and Data Protection
  • Employee Timesheet Processing

Additional Information

Notary

Timeline

Confidential Secretary

Chappell Schools
04.2021 - Current

Confidential Secretary to the Principal

Cornerstone Classical Academy
01.2020 - 04.2021

Substitute Teacher, K-Eighth Grade

St. Johns County Schools
08.2019 - 02.2020

Parent Volunteer/ Room Mom

St. Johns Classical Academy
07.2017 - 07.2019

Parent Volunteer/ Room Mom

Ocean Palms Elementary School
08.2012 - 05.2017

Stay Home Mom

Norteman Family
05.2008 - 07.2012

Auditor

Primary Capital Mortgage
10.2005 - 05.2008

Staffing Assistant, Florist, & Adoption Agency

Randstad, The Davis Co., Buttercups, & Russia
09.2000 - 10.2005

Teacher

Nassau County Schools
09.1996 - 06.2000

Bachelor of Science - Social Sciences

Colorado State University - Pueblo

Associate of Arts - Liberal Arts

Allan Hancock College

High School Diploma -

Air Academy High School
Meredith Norteman