Worked both independently and collaboratively with to model presentations for prospective clients focusing on executive benefits, retirement planning, Bonus 162 plans, split-dollar policies, and deferred compensation.
Maintained proficient understanding of constantly-changing industry regulations and product designs.
Conducted market research and analysis to find financial products that best fit each client's unique needs.
Tailored presentations to ensure clear understanding of potential benefits & risks associated with life insurance-driven retirement plans.
Process Improvement
Alignment Healthcare
09.2019 - 05.2021
Executed HEDIS campaigns for Medicare STARS program, such as material development, member outreach, and verifying the performance of hundreds of Medicare providers during NCQA audit periods.
Collected medical records to report on root-cause analysis for quality improvement purposes.
Strictly adhered to all HIPAA regulations and company policies to ensure patient privacy.
Competition Desk Manager / Sales & Marketing Support
First Financial Resources
03.2015 - 07.2019
Responsible for facilitating competitive case design & illustrations for over 200 financial advisors.
Maintained all internal web files and kept advisors & home office staff informed of major product changes, underwriting niches, and confidential commission information for over twenty contracted carriers.
Worked closely with our group's medical director when navigating challenging underwriting scenarios.
Met frequently with carrier representatives to discuss marketing campaign and unique sales strategies.
Collaborated with FFR’s marketing director when preparing monthly newsletters and carrier webinars.
Media Coordinator
KDOC-TV / Ellis Communications
04.2013 - 03.2015
Processed all ad traffic instructions, revisions, station format changes, and verified for accuracy.
Input program segment timing and ensured they, and all episode numbers, agreed with affiliate schedules.
Facilitated communication between sales teams, outside media agencies, and dub houses.
Employee of the Year, 2014.
Logistics Coordinator / Executive Assistant
Westridge Laboratories
01.2008 - 04.2011
Negotiated rates and scheduled & tracked all daily inbound and outbound freight shipments.
Created weekly analysis reports for inventory control and shipping conflicts.
Served as interim Executive Assistant to company CEO/President.
Coordinated various aspects of our involvement at trade shows and exhibitions.
Education
Associate of Arts - IGETC Bredth
Orange Coast College
Costa Mesa, CA
High School Diploma -
Foothill High School
Santa Ana, CA
Skills
Word
Excel
Outlook
Teams
PowerPoint
SharePoint
WinFlex
iCloud
Timeline
Senior Case Designer
The Hebets Company
01.2022 - 01.2023
Process Improvement
Alignment Healthcare
09.2019 - 05.2021
Competition Desk Manager / Sales & Marketing Support
NA at Dameba Company Limited, Display and Bargain Company Limited
Quizno’s Restaurant Company Limited
Soft Company Limited, Courtesy International HotelNA at Dameba Company Limited, Display and Bargain Company Limited
Quizno’s Restaurant Company Limited
Soft Company Limited, Courtesy International Hotel
Operations & Service Manager (Food Service & Sourc at Various Restaurant Brands, DeLucia's, Spaghettini, Tavern HouseOperations & Service Manager (Food Service & Sourc at Various Restaurant Brands, DeLucia's, Spaghettini, Tavern House