Mary Margaret Lecoq
Seattle
Summary
Dynamic server and bartender with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and foster team collaboration during high-volume periods. Recognized for cultivating lasting relationships with customers and effectively training new hires to uphold restaurant standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
STELLA.
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
City Cafe
05.2020 - 07.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server/Bartender
Surin of Thailand
01.2018 - 02.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Cosmetology -
Aveda Arts And Sciences Institute
Seattle, WABachelor Of Arts - Music Performance
The University of Alabama
Tuscaloosa, ALGreenville High School
Greenville, Al05.2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
Certification
- MAST
- Washington Food Handlers Card
Timeline
Server/Bartender
STELLA.
08.2023 - Current
Server
City Cafe
05.2020 - 07.2022
Server/Bartender
Surin of Thailand
01.2018 - 02.2019
Cosmetology -
Aveda Arts And Sciences Institute
Bachelor Of Arts - Music Performance
The University of Alabama
Greenville High School
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