Highly skilled and results-driven professional with extensive experience in sports management, client services, and operations. Proven track record in overseeing complex logistics, managing high-profile athletes, and delivering exceptional service to clients. Expertise in project management, event coordination, strategic planning, and negotiation. Adept at building strong relationships with clients, stakeholders, and teams to drive success. Known for exceptional organizational skills and the ability to handle multiple high-priority tasks while maintaining a high standard of professionalism.
Overview
8
8
years of professional experience
Work History
Director of Basketball Operations
Klutch Sports Group
05.2022 - Current
Oversaw day-to-day operations for professional and collegiate basketball clients, ensuring seamless management of schedules, travel, and logistics.
Coordinated all pre-draft logistics for our NBA draft class including and not limited too, training, workouts with NBA teams and draft selection.
Collaborated with internal teams to provide strategic insights on player development and career growth.
Defined, implemented, and revised operational policies and guidelines.
Managed budgets for basketball operations, ensuring efficient allocation of resources and financial stability.
Manager, Client Services
Klutch Sports Group
07.2020 - 05.2022
Delivered exceptional service to a diverse roster of professional athletes, ensuring their needs were met promptly and effectively.
Coordinated logistics for athlete events, including travel arrangements, appearances, and media engagements.
Developed and maintained strong relationships with key stakeholders, helping to grow the brand presence of clients across various platforms.
Collaborated closely with agents and management teams to streamline operations and provide customized services to clients.
Acted as the main point of contact for clients, offering support in contract negotiations, sponsorship opportunities, and marketing strategies.
Executive Assistant to the Chief Operating Officer
Klutch Sports Group
12.2018 - 07.2020
Provided high-level administrative support to the Chief Operating Officer, managing complex schedules, meetings, and travel arrangements.
Facilitated communication between departments, ensuring the COO’s directives were effectively implemented across various teams.
Assisted in drafting and preparing reports, presentations, and documents for executive meetings and client discussions.
Handled confidential information and sensitive matters with discretion and professionalism.
Coordinated logistics for company events and internal projects, maintaining a seamless flow of operations and team collaboration.
Coordinator, Game Operations
Milwaukee Bucks
09.2016 - 12.2018
Coordinated all aspects of game day operations, ensuring a seamless and professional experience for both the team and the fans.
Assisted in the execution of promotional activities, entertainment, and fan engagement initiatives during home games.
Collaborated with various departments, including marketing, security, and ticketing, to ensure smooth coordination before, during, and after games.
Managed logistical details, including the setup of game-day equipment, staff schedules, and fan interactions.
Acted as a key point of contact for game day staff, resolving any issues that arose promptly to maintain high operational standards.
Education
Bachelor of Arts -
Marquette University
Milwaukee, WI
07-2015
Skills
Team management
Problem-solving
Leadership skills
Multitasking Abilities
Relationship building
Client Relationship Management
Timeline
Director of Basketball Operations
Klutch Sports Group
05.2022 - Current
Manager, Client Services
Klutch Sports Group
07.2020 - 05.2022
Executive Assistant to the Chief Operating Officer
Klutch Sports Group
12.2018 - 07.2020
Coordinator, Game Operations
Milwaukee Bucks
09.2016 - 12.2018
Bachelor of Arts -
Marquette University
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