Hardworking employee with 10 years of experience in hospitality and customer service.
People-focused, reliable, and efficient working within fast-paced environments.
Communicates respectfully and effectively in both oral and written forms.
Demonstrates the initiative and commitment to take on extra responsibilities.
Interacts professionally with others and lends a helping hand wherever possible.
Overview
10
10
years of professional experience
Work History
OR Patient Care Technician
AHN Wexford Hospital
2023.08 - Current
Prepare operating rooms efficiently according to established guidelines, enabling on-time surgical processes without delays or complications.
Utilize effective communication skills when interacting with patients, families, and colleagues, promoting a positive work environment for all parties involved.
Manage time effectively while juggling multiple tasks and responsibilities within high-stress environments delivering quality patient care.
Ensure safe disposal of used materials according to regulatory standards, thereby maintaining a clean workspace for staff and patients.
Adhere strictly to infection control policies to prevent cross-contamination between patients or personnel within the OR area.
Contribute to inventory management by restocking supplies and ensuring all necessary equipment was available for procedures.
Assist surgical team members in ensuring a sterile and safe environment, contributing to successful surgeries.
Anticipate the needs of the surgical team by staying attentive to ongoing procedures, and providing essential support throughout each surgery.
Assist in patient positioning and draping during surgical procedures, ensuring optimal access for surgical teams while maintaining patient dignity.
Respond to patient requests for supplies and personal comfort items such as extra blankets.
Reduce risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Student Nurse Extern
AHN Wexford Hospital
2023.06 - 2023.08
Worked alongside experienced nursing professionals to learn new procedures.
Proactively sought out opportunities to learn from experienced nurses and other healthcare professionals, growing in clinical knowledge.
Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
Shadowed experienced nurses as they provided direct patient care, learning essential techniques for effective bedside manner and communication.
Supported nursing staff in monitoring vital signs, and managing patients needs.
Server/Waitress
Eat 'n Park Hospitality Group
2014.03 - 2021.07
Dedicated to meet customer needs in a timely and courteous manner.
Maintained calmness and professionalism at all times and works well in a team setting.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Residential Aide
Training Toward Self-Reliance, Inc. (TTSR)
2017.08 - 2018.05
Assisted individuals with activities of daily living.
Documented residents mental status, sleep, and eating patterns in medical record books.
Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
Provided supervision during outings and group excursions, promoting safety while fostering an enjoyable experience for all participants involved in each activity.
Promoted resident independence by offering guidance and support in performing various tasks such as personal hygiene, dressing, and mobility.
Administered medications to patients, ensuring proper dosage and adherence to schedules while monitoring for adverse effects.
Education
Associate of Science - Nursing
Butler County Community College
Butler, PA
05.2024
High School Diploma -
Allegheny-Clarion Valley High School
Foxburg, PA
05.2012
Skills
Companionship and emotional support
Compassionate Care
Time Management
Organization
Communication
BLS
Clinical Experience
April 3 - April 28, 2024
Preceptorship at UPMC Horizon - Labor & Delivery Unit | 96 hours
Spring 2024
Allegheny General Hospital - Complex Care Unit | 150 hours
Fall 2023
Butler Memorial Hospital - Medical-Surgical Unit | 150 hours
Spring 2023
Quality Life Services - Medical-Surgical | 70 hours