Summary
Overview
Work History
Skills
Education
Timeline
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Michele Johnson

Office Professional
Brandenburg,Kentucky

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking for a customer service/data entry position.

  • Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 25 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
  • Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

25
25

Office Support

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Coordinator Job Development

Communicare, Inc.
Leitchfield, KY
08.2022 - Current
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
  • Assisted individuals with addressing disabilities and developing career plans.
  • Assisted clients in exploring career options and vocational goals.
  • Coordinated community resources and secured referrals.
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.
  • Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.

Specialist Office Support

Communicare, Inc.
Brandenburg, KY
08.2022 - 05.2023
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Veterinary Technician

Sycamore Animal Hospital
Cincinnati, OH
08.2003 - 01.2004
  • Restrained animals to protect veterinarians from potential harm.
  • Administered medications to animals in treatment and documented changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Answered owner animal health questions and advised on best care practices.
  • Recorded symptoms and documented medical observations to inform treatment decisions.

Paralegal

Southard Law Practice
Cincinnati, OH
02.2002 - 08.2003
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Conducted detailed client intakes and entered information into company database.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Prepared legal briefs, motions, and pleadings.
  • Conferred with clients and other involved parties to gather and track case information.

Research Development

Novak Engineering
Cincinnati, OH
01.2000 - 01.2002
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Skills

  • Managing Case Files
  • Time Management
  • Improve Job Skills
  • Office Management
  • Customer Relationship Management
  • Error Resolution
  • Maintaining Office Records
  • Calendar Management
  • Problem-Solving Techniques
  • Microsoft Office
  • Patient Registration
  • Case Management
  • Online Databases
  • Case File Preparation
  • Document Review
  • Clerical Support
  • Public Record Research
  • Identification Requirements

Education

Associate of Science - Ciminal Justice

Ashworth University
Savannah, GA
2010.01 - 2012.06

Bachelor of Arts - Education

University of Cincinnati Blue Ash College
Cincinnati, OH
09.1996 - 01.1998

Timeline

Coordinator Job Development

Communicare, Inc.
08.2022 - Current

Specialist Office Support

Communicare, Inc.
08.2022 - 05.2023

Associate of Science - Ciminal Justice

Ashworth University
2010.01 - 2012.06

Veterinary Technician

Sycamore Animal Hospital
08.2003 - 01.2004

Paralegal

Southard Law Practice
02.2002 - 08.2003

Research Development

Novak Engineering
01.2000 - 01.2002

Bachelor of Arts - Education

University of Cincinnati Blue Ash College
09.1996 - 01.1998

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Michele JohnsonOffice Professional