Meredith Lutz

DSI is a durable medical equipment company that designs, manufactures and sells orthopedic splints to improve joint range of motion. Utilizes a low-load prolonged stretch technology for orthopedic and neurological patients ranging from infancy to geriatric in their rehabilitation

• Grew territory 160% in gross revenue from Jan2024-Dec204
• Effectively navigate and maintain expansive territory from Bronx, NY to Albany, NY
• Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.

• Collaborate with investigative teams to gather, organize, and maintain case files, ensuring accuracy and completeness of information
• Conduct thorough research using various databases, public records, and online resources to support investigations
• Assist in the preparation of investigative reports, summarizing findings and presenting relevant information to senior investigators and management
• Coordinate communication between team members and clients, facilitating seamless information flow and maintaining a high level of confidentiality
• Manage administrative tasks such as scheduling appointments, preparing meeting materials, and handling phone inquiries

• Licensed New York State Life Accident and Health Agent
• High performer producing and maintaining new business via leads and referrals, exceeding monthly sales targets
• Drive increased revenue and conversion of calls and appointments to sales; maintains high conversion rate to signed policies
• Proficient in customer engagement, relationship building, relationship management, objection handling, sales closing, and product upselling
• Adept at partnering with customers to identify their needs and providing specific solutions
• Provides daily reporting to senior leadership across a matrix environment, detailing the successes and opportunities of the sales team

• Conducted experiments, collected, and analyzed data, and presented results to the research team
• Maintained lab equipment and organized laboratory supplies and materials
• Collaborated with other lab members to troubleshoot technical experiments
• Developed proficiency in lab techniques, including Western blotting, PCR, and cell culture techniques