Summary
Overview
Work History
Education
Skills
Timeline
Generic
Madison Gallaty

Madison Gallaty

Dallas,TX

Summary

Enthusiastic professional with years of experience in hospitality, customer service, and personalized care.

Passionate about curating memorable guest experiences through exceptional service and organization.

Works diligently to create a welcoming atmosphere for guests during the entirety of their experience.

Adept at handling appointments, resolving concerns with empathy, and maintaining a high level of professionalism and satisfaction in highly demanding environments.

As an upcoming Licensed Esthetician, I enthusiastically seek the opportunity to provide exceptional service, organization, and experiences to guests of The Ritz-Carlton Spa.

Overview

8
8
years of professional experience

Work History

Household Manager

Sperryville, LLC.
Mandeville, LA
01.2020 - 01.2025
  • Coordinated complex scheduling for a household of 7, including appointments and special events.
  • Served as the point of contact for household operations, managing vendors, service providers, and staff.
  • Delivered personalized service, ensuring each family member’s needs were met with care and efficiency.
  • Handled administrative tasks, budgeting, and logistics; demonstrating discretion and professionalism.

Bartender

Rainbow Daiquiris
Hammond, LA
12.2019 - 12.2020
  • Exemplified hospitality and personability while providing personalized customer service in a high-volume, fast-paced setting.
  • Upsold premium selections by identifying guest preferences and offering tailored recommendations.
  • Resolved guest concerns with professionalism, ensuring satisfaction and repeat visits.
  • Managed POS systems and financial transactions accurately and efficiently.

Private Nanny

Sperryville, LLC.
Mandeville, LA
01.2017 - 01.2020
  • Created a nurturing environment that supported emotional and social well-being for five children.
  • Maintained structured daily schedules, balancing education, rest, and recreation.
  • Developed close, professional relationships with the family and their associates, emphasizing trust and reliability.
  • Communicated regularly with parents, providing detailed feedback on behavior, progress, and care routines.

Waitress

Chilis's Bar and Grill
Mandeville, LA
05.2018 - 08.2018
  • Delivered welcoming and efficient service to a diverse clientele, creating a friendly atmosphere.
  • Managed guest questions, complaints, and special requests with poise and urgency.
  • Collaborated with team members to ensure smooth service during peak hours.

Education

Licensed Esthetician - Esthiology

Ogle Beauty School
Dallas
12-2025

Bachelor of Arts - Psychology

Southeastern Louisiana University
Hammond, LA
05.2022

Skills

  • Outstanding Customer Service & Guest Relations
  • Schedule Management & Appointment Coordination
  • High Emotional & Social Awareness
  • Professional Communication (Verbal & Written)
  • Organized, Efficient, and Detail-Oriented
  • Conflict Resolution & Problem Solving
  • Multitasking in Fast-Paced Environments
  • POS and Transaction Handling
  • Hospitality & Upselling Techniques
  • Team-Oriented with Independent Initiative

Timeline

Household Manager

Sperryville, LLC.
01.2020 - 01.2025

Bartender

Rainbow Daiquiris
12.2019 - 12.2020

Waitress

Chilis's Bar and Grill
05.2018 - 08.2018

Private Nanny

Sperryville, LLC.
01.2017 - 01.2020

Bachelor of Arts - Psychology

Southeastern Louisiana University

Licensed Esthetician - Esthiology

Ogle Beauty School

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