Marlena Mondesir
Brooklyn,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of post-secondary education
14
14
years of professional experience
Work History
ASSISTANT
Apollo Global Management, Inc
New York, NY
09.2018 - Current
- Administered complete office functions, maintained complex calendars through effective planning and scheduling of meetings, conferences, and travel; processed expense reports; compiled and analyzed information to develop multiple reports, maintained accurate and complete information.
- Worked with senior management to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Business manager/secretary for MOSAIC (diversity affinity network)
- Identified issues, concerns or areas for improvement and worked with team to resolve.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Project manager for new administrative professional network system at Apollo "Team Meraki; researched and implemented Microsoft Teams for network and trained administrative professionals.
EXECUTIVE ASSISTANT
Lord Abbett & Co., LLC
Jersey City, NJ
07.2016 - 08.2018
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for Chief Human Resources Officer and Human resources leadership team.
- Enhanced executive's effectiveness by providing information management support, enabling them to focus on constructing and executing executive level strategy.
- Coordinated and processed all onboarding related actions, to include conducting background checks, preparation of new hire paperwork, e-Verify, and coordination with other departments.
- Created and completed personnel action forms for all hires, terminations, title changes and terminations.
- Completed unemployment paperwork as necessary; Backup Leave administrator- discusses options with employees, prepare paperwork for UNUM and inform payroll of leave.
- Organized new employee orientation schedules for all new hires.
- Managed employee exit interviews and paperwork.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed the department budget; processing invoices relating to recruiting, leadership and development and benefits.
- Founding member of Diversity and Inclusion Committee and Community Involvement Committee.
- Created service recognition program for the firm, working with outside vendors and communicating project to senior leadership.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Provide training coordinator support to the Director of Leadership & Organizational Development
- Planned and monitored implementation of technology-based learning programs.
OPERATIONS COORDINATOR
Robert A.M Stern Architects, LLP
New York, NY
05.2015 - 07.2016
- Performed administrative duties and prepared operational procedures to support Chief Administrative Officer and Chief Financial Officer.
- Prepared documents, reports and presentations for executives and managing committee.
- Developed Business plan, met with senior leadership, implemented and trained staff on firm-wide usage of Concur Expenses.
- Created training videos for administrative staff.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning to Yale for Mr. Stern’s last year as the Yale Dean of Architecture, organizing transportation, tours, cocktail hour and dinner; working with local vendors.
SENIOR COORDINATOR
Scripps Networks Ineractive, Inc.
New York, NY
06.2010 - 02.2015
- Created and implemented work flow processes and training for the following policies: Background Check, Non-Disclosure agreements, Research agreements, Intellectual Property YouTube Cease and Desist and Cable Blackout Notices
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Met monthly and quarterly with department managers to discuss financial information according to current needs.
- Audited and approved over $10 million worth of monthly account statements.
- Orchestrated successful Legal Department Outside Counsel Summit at headquarters 25% under budget.
- Researched, proposed and revised Legal Billing Manual to decrease costs and improve services; trained internal and external users on process.
- Created monthly billing reports to manage sub-department spend.
- Interpreted complex data to assist in budget planning and operational strategy.
- Administrator for Serengeti legal billing system and Sharepoint
- Worked with senior management to initiate new projects and assist in various processes.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
EXECUTIVE ASSISTANT
Emory Healthcare
Atlanta, GA
10.2006 - 05.2010
- Provided project management and high-level administrative support to Associate Chief Operating & Chief Nursing Officer.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organize biweekly meetings with senior leadership in various departments for construction of Emory Orthopedics and Spine Hospital (EUOSH).
- Created procedure for cardiac nurses to organize information for patients receiving stunts and delivering information to Medicare.
- Assisted with Emory Healthcare marketing department in the public launch of EOUSH to the community, resulting in a successful grand opening with over 700 people in attendance.
- Assisted in the development of Emory Orthopedics and Spine Center, attending and transcribing weekly meetings, working with business managers, nursing team, facilities and catering staff.
Education
MBA - Human Resources Management
Park University
Kansas City, MO 06.2015 - 12.2017
Bachelor of Arts - Social Psychology
Park University
Kansas City, MO 01.2010 - 05.2014
Quote
It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better...and who at the worst, if he fails, at least fails while daring greatly.
Theodore Roosevelt
Skills
Strategic Planning
Timeline
ASSISTANT
Apollo Global Management, Inc
09.2018 - Current
EXECUTIVE ASSISTANT
Lord Abbett & Co., LLC
07.2016 - 08.2018
MBA - Human Resources Management
Park University
06.2015 - 12.2017
OPERATIONS COORDINATOR
Robert A.M Stern Architects, LLP
05.2015 - 07.2016
SENIOR COORDINATOR
Scripps Networks Ineractive, Inc.
06.2010 - 02.2015
Bachelor of Arts - Social Psychology
Park University
01.2010 - 05.2014
EXECUTIVE ASSISTANT
Emory Healthcare
10.2006 - 05.2010
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