Moses Moy
Houston
Summary
Professional with solid grounding in fieldwork, ready to make impact. Possess key skills in equipment maintenance, troubleshooting, and technical diagnostics. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen ability to work under changing conditions.
Overview
14
14
years of professional experience
Work History
Field Technician 3
Clean Harbors Environmental Services
11.2023 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
Foreman (Owner)
Ivory & Son Roofing And Remodeling
01.2018 - Current
- Set schedules and ordered work for maximum efficiency at each site
- Maintained ideal safety standards and consistently low accident record
- Interpreted blueprints and schematics correctly to make accurate decisions about jobsite work
- Trained new laborers in crew procedures and specific work such as Roof installation and repairs
- Motivated team members to meet demanding project target completion dates without sacrificing quality
- Observed workers and quickly identified problems, implementing corrective actions to eliminate work errors
Internet Sales Specialist
South Fork CDJR
09.2022 - 11.2023
- Collaborated with team members to improve website layout, design, and user experience, resulting in increased visitor engagement.
- Analyzed sales metrics regularly to refine marketing strategies based on performance results for continuous improvement efforts.
- Increased customer satisfaction with timely response to inquiries and providing accurate product information.
- Conducted competitor analysis to identify opportunities for improvement and stay ahead of industry trends.
- Utilized analytics tools to track website traffic patterns and make data-driven decisions for marketing campaigns.
Sales Manager
Fredy Kia (Fredy Cars)
08.2021 - 11.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals
Bayway Chevrolet
12.2018 - 06.2021
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans
- Corresponded with online customers to address questions or complaints about products, policies, or any vehicle related issues
- Carried out day-day-day duties accurately and efficiently
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Maintained an average of14 cars monthly my own lead generation an referrals
Operator3
Ceda International
01.2016 - 01.2018
- Efficiently read and interpret blueprints
- Keep accurate records of defective units or products
- Performed general equipment maintenance and repair to minimize downtime
- Maintained organized work area by cleaning and removing hazards
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Filled pipe systems with water and air to determine location of leaks
New Car Sales Associate
Baytown Hyundai
05.2015 - 12.2015
- Negotiated purchase prices and explained sales, warranty and optional products
- Drove team revenue totals by bringing in top sales numbers
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Met customers on lot and in showroom to discuss available vehicles and options
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections
- Greeted customers on lot and in showroom to answer questions about brand and available inventory
New Car Sales Associate
Gulf Gate Dodge Chrysler Jeep Ram
02.2014 - 05.2015
- Negotiated purchase prices and explained sales, warranty and optional products
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Met customers on lot and in showroom to discuss available vehicles and options
- Answered telephone and email inquiries from potential customers
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections
Automotive Sales Consultant
Legacy Ford
10.2013 - 02.2014
- Negotiated purchase prices and explained sales, warranty and optional products
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Maintained compliance with all service, quality, and regulatory standards
- Greeted customers on lot and in showroom to answer questions about brand and available inventory
- Met customers on lot and in showroom to discuss available vehicles and options
- Responded to customer enquiries via telephone and email
- Prepared purchased vehicles and completed final delivery checks
A+ Computer Technician
Microcenter
02.2011 - 08.2013
- Acted as front-end support for incoming issues and gathered accurate data related to incidents reported by end-users.
- Maintained up-to-date knowledge of industry trends and advancements, applying this expertise to benefit client systems effectively.
- Proactively addressed potential IT issues by performing thorough evaluations of client systems.
- Optimized computer systems by conducting regular maintenance, updates, and system backups.
- Enhanced customer satisfaction with timely and effective resolution of technical problems.
- Developed customized solutions for clients based on their specific IT needs and requirements.
- Participated in ongoing development programs within the organization which led to the successful attainment of A+ certification and recognition as a trusted technician.
- Improved system performance by diagnosing and resolving hardware and software issues for clients.
- Troubleshot and delivered phone support for internal and external customers regarding equipment problems and issues.
- Educated clients on best practices in computer use, promoting preventive maintenance measures to avoid future problems.
- Managed inventory of computer parts, ensuring availability for repairs and upgrades as needed.
- Controlled day-to-day configuration and operation of software environments, hardware and operating systems.
- Maintained office PCs, networks and mobile devices.
Education
Degree - Mechanical Engineering
Prairie View A & M University
Prairie View, TX01.2013
High School Diploma - undefined
Empowerment College Preparatory High School
Houston, TX05.2009
Skills
- Site Measuring and Marking
- Decision Making
- Cross-Functional Collaboration
- Equipment Operation
- Problem Solving
- Team Leadership
- Verbal and Written Communication
- Employee Training
- Multitasking and Prioritization
- Schedule Determination
- Risk Management
- Worker Supervision
- Presentation Delivery
- Project Management
- Relationship Building
- Self Control and Integrity
- Social Perceptiveness
- Attention to Detail
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Equipment installation
- Technical support
- Network connectivity
- Equipment maintenance
- Hardware repair
- Diagnostic testing
- System configuration
- Electrical systems
- Electronics repairs
- [Type] programming
- Problem-solving
- Relationship building
- Following safety practices
- Multitasking Abilities
- Customer relations
- Interpersonal communication
- Worksite preparation
- Customer service
- Equipment troubleshooting
- Diagnostics and troubleshooting
- Inventory management
- Decision-making
- Tool installation and alignment
Timeline
Field Technician 3
Clean Harbors Environmental Services
11.2023 - Current
Internet Sales Specialist
South Fork CDJR
09.2022 - 11.2023
Sales Manager
Fredy Kia (Fredy Cars)
08.2021 - 11.2021
Bayway Chevrolet
12.2018 - 06.2021
Foreman (Owner)
Ivory & Son Roofing And Remodeling
01.2018 - Current
Operator3
Ceda International
01.2016 - 01.2018
New Car Sales Associate
Baytown Hyundai
05.2015 - 12.2015
New Car Sales Associate
Gulf Gate Dodge Chrysler Jeep Ram
02.2014 - 05.2015
Automotive Sales Consultant
Legacy Ford
10.2013 - 02.2014
A+ Computer Technician
Microcenter
02.2011 - 08.2013
High School Diploma - undefined
Empowerment College Preparatory High School
Degree - Mechanical Engineering
Prairie View A & M University
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