Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenell Person

Brooklyn,NY

Summary

Committed social and community service manager with proven experience in developing and implementing programs that serve diverse communities. Skilled in team leadership, strategic planning, and stakeholder engagement, ensuring projects meet both community needs and organizational goals. Successfully increased community participation and support through effective outreach, collaboration, and innovative solutions to complex social issues.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Supervising Case Manager

Brooklyn Justice Initiatives
Brooklyn, NY
04.2022 - Current
  • Complete intakes of participants admitted to the Supervised Release Program and administer an assessment tool.
  • Provide case management services to SRP participants including bi-weekly, weekly or monthly in-person meetings, phone calls, emails and text messages.
  • Provide additional comprehensive, clinically-informed case management services and voluntary referrals to individuals with mental health challenges to help address substance use, trauma, domestic violence, housing and vocational needs, among others.
  • Liaise with community-based partner agencies regarding compliance and attendance for current clients;
  • Conduct outreach to collateral sources to provide supervision and court monitoring, as needed
  • Monitor and report on compliance to court stakeholders and work with defense attorneys to bring program participants into compliance, as needed;
  • Assist with hiring, onboarding, and ongoing training of new hires.
  • Assist with daily case assignments for case management staff.
  • Participate in training and attend staff meetings.
  • Collaborate closely with managers across other departments and teams at BJI;
  • Audit caseloads for case management staff within the SRP team and participate in data collection.

Case Manager Supervisor

African American Planning Commissioning
Brooklyn, NY
10.2020 - 01.2022
  • Ensures caseworker’s compliance with the agency's time and attendance policy; recommends disciplinary action to supervisor for those out of
  • Assists the Social Services Director in staff performance management, including completion of performance reviews and counseling or disciplinary memos.
  • Conducts staff supervision in accordance with program and division policy.
  • Participates in social service meetings
  • Ensures that caseworkers have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors.
  • Other duties as assigned by the Director of Social Services
  • Responsible for conducting supervisory notes on a monthly basis in CARES.
  • Facilitates staff knowledge regarding types of clinical services, recreational activities, and AAPCI programs available as well as community resources.
  • Support caseworkers by providing additional resources for professional development and client services

Employment Specialist

African American Planning Commissioning
Brooklyn, NY
02.2019 - 10.2020
  • Facilitating workshops on information related to transitional benefits, welfare to work benefits, and tax credit changes.
  • Providing educational and vocational counseling for clients, both individually and in groups.
  • Utilizing AAPCI's job readiness curriculum to facilitate education and employment readiness workshops including resume writing, preparing for the world of work, job interviewing etc.
  • Providing new clients with an overview of AAPCI's employment program philosophy and services at client orientation sessions and / or individual intake meeting
  • Referring clients to an acting liaison with AAPCI’s employment program and other employment / vocational and educational training programs.
  • Knowledge of DHS/CARES system.

Housing Specialist

Catholic Charities Diocese of Trenton
Trenton, NJ
02.2018 - 08.2018
  • Provide in-home skill building techniques to promote and enhance consumer’s ability to establish positive interactions with families, landlords and other service providers etc.
  • Provide crisis intervention. On call availability
  • Write daily notes, which reflects the consumer's progress or challenges to achieve identified goals.
  • Locate housing for consumers and assist with move-ins.
  • Coordinate all the services a consumer may be receiving from other programs or providers.
  • Assist the consumer in obtaining all entitlements that are available to them.

Family Preservation Therapist for Mercer County

Family Guidance Center
Trenton, NJ
02.2017 - 07.2017
  • Provide in-home therapy to families who either are at risk of having their children removed by DCPP due to abuse or assist families in reunifications after children have been removed.
  • Conduct initial intake and assess the family’s medical, educational, environmental and mental health needs in order to develop goals for successful interventions.
  • Conduct 8 to 10 hour weekly in-home therapy sessions using evidence-based interventions and provide crisis intervention when necessary.
  • Participate in a weekly case conference to discuss progress towards positive outcomes.
  • Maintain up to date case documentation for each family session and submit termination summaries.
  • Collaborate with DCPP County Workers regarding after care plans for cases assigned.
  • Act as a liaison to connect families to community-based resources.
  • Facilitate parenting skills, conflict resolution, anger management and stress management training.
  • Create genograms to more accurately assess family dynamics from a historical perspective.

Case Manager

Anchorage TLP, Anchor House
Trenton, NJ
12.2014 - 02.2017
  • Provided case management to residents with mental health and intellectual/developmental disabilities.
  • Assigned direct care staff to various shifts as well as interview potential applicants
  • Conducted Bio-Psycho-Social Intakes, developed and implemented ISP’s (Individual Service Plans) with clients.
  • Conducted case reviews and progress reporting of client files.
  • Processed referrals with state and community-based agencies to assist clients with concrete services.
  • Ensured agency compliance regarding contraband via room checks.
  • Provided counseling to LGBTQ population and conduct group sessions
  • Collaborated with a network of neighboring agencies such as DCPP, CMO, and Mercer County.
  • Conducted monthly reports through HMIS.
  • Monitored medication.

Education

Masters of Public Affairs and Administration -

Metropolitan College of New York
New York, NY

Bachelor of Arts - Psychology

Cheyney University
Cheyney, PA

Skills

  • Program budgeting
  • Conflict resolution
  • Crisis intervention
  • Regulatory compliance
  • Data collection
  • Active listening
  • Social perceptiveness
  • Service orientation
  • Time management
  • Department leadership
  • Community networking
  • Employment relations

Certification

Naloxone Prevention

Timeline

Supervising Case Manager

Brooklyn Justice Initiatives
04.2022 - Current

Case Manager Supervisor

African American Planning Commissioning
10.2020 - 01.2022

Employment Specialist

African American Planning Commissioning
02.2019 - 10.2020

Housing Specialist

Catholic Charities Diocese of Trenton
02.2018 - 08.2018

Family Preservation Therapist for Mercer County

Family Guidance Center
02.2017 - 07.2017

Case Manager

Anchorage TLP, Anchor House
12.2014 - 02.2017

Masters of Public Affairs and Administration -

Metropolitan College of New York

Bachelor of Arts - Psychology

Cheyney University

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