Mo Emam
Gilberts,IL
Overview
15
15
years of professional experience
1
1
Certification
Work History
FedEx Driver
Bistrica inc.
Arlington Heights, IL
08.2017 - Current
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Adhered to company policies and procedures related to safety and security standards.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Delivered packages to customers in a timely and efficient manner.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Armed Security Guard
Dunbar Armored
Schaumburg, IL
02.2017 - 01.2018
- Maintained safety of team members, vehicles, and valuables continuously.
- Transported cash and assets securely to various client locations.
- Serviced ATM services to uphold operational integrity.
- Remained alert to respond effectively to security threats or safety concerns.
- Reconciled deposits and receipts accurately for financial accountability.
- Followed strict protocols for handling firearms and high-value assets.
- Provided exceptional customer service to foster positive experiences.
FedEx Driver
Alex Delivery inc.
Glendale Heights, IL
05.2015 - 02.2017
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Warehouse Associate
Zeus battery products
Bloomingdale, IL
02.2010 - 05.2015
- Ensured adherence to safety protocols during machinery operation and physical tasks in warehouse.
- Fostered positive relationships with internal staff to enhance customer service quality.
- Maintained accurate inventory records using both manual and computerized systems.
- Inspected returned merchandise for damage before restocking or returning to suppliers.
Education
High School Diploma -
Maadi High School
Cairo05-2003
Some College (No Degree) -
Cairo University
Cairo EgyptSkills
- Pre-trip inspection
- Route planning
- Cargo handling
- Safety compliance
- Customer service
- Defensive driving
- Cash transportation
- Risk assessment
- Firearms proficiency
- Cash handling
- Surveillance awareness
Certification
- FOID card
- DOT Medical card
- Class C non-cdl Driver license
Timeline
FedEx Driver
Bistrica inc.
08.2017 - Current
Armed Security Guard
Dunbar Armored
02.2017 - 01.2018
FedEx Driver
Alex Delivery inc.
05.2015 - 02.2017
Warehouse Associate
Zeus battery products
02.2010 - 05.2015
High School Diploma -
Maadi High School
Some College (No Degree) -
Cairo University