Results-driven and highly self-motivated sales leader, seeking new opportunities to utilize my extensive and diverse leadership experience/skills towards challenging goals, while building strong relations within the Sales/Marketing industry.
Overview
16
16
years of professional experience
Work History
Automotive Sales Consultant
GLENBROOK AUTOMOTIVE
02.2023 - 02.2025
Navigated customer needs through advanced sales expertise providing high customer care and delivering a once in a lifetime car buying experience
Utilized down time efficiently by reaching out to prospects by phone and through social media
Offered tailored test-drives based on customer preferences to enhance their decision-making process.
Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership
Ranked in the top 3 in company for total grossed sales revenue
Sold 100+ units for 2 consecutive years in a row
General Manager
HOLIDAY INN EXPRESS & SUITES
09.2022 - 01.2023
Managed property in all areas of hotel operations
Executed payroll, generated schedules, maintained staff of 25 employees, forecasted occupancy, ensured hotel bookings, responded to guest surveys in a timely manner, handled accounts payable/receivable, ordered supplies, managed inventory, remained on call 24/7 filling in when needed
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
Developed and implemented strategies to increase sales and profitability
Wireless Sales Consultant
AT&T SPEARHEAD MOBILITY
11.2021 - 07.2022
Responsible for selling wireless service, devices, TV & Internet products as well as accessories to customers inside and outside the store
Managed a variety of accounts including business and consumer
Leveraged social media platforms for promotional activities that contributed to increased brand awareness and foot traffic in store
Built strong relationships with clients by conducting regular follow-ups, addressing concerns, and offering tailored solutions
Ranked #1 Wireless Sales Consultant in store, #3 in region, & in the top 30 overall employee performance metrics in the entire company
Logistics Account Manager
TOTAL QUALITY LOGISTICS
06.2018 - 07.2019
Organized customers’ logistical procedures from time of pick up until point of delivery
Performed check calls daily as well as maintained and built great customer relations
Completed 150+ cold calls daily targeting new leads
Created detailed reports on account performance, identifying areas for improvement and implementing corrective actions when needed
Improved operational efficiency by redesigning existing workflows and introducing new technologies where appropriate
General Manager & Director of Sales
BEST WESTERN PLUS
09.2017 - 06.2018
Managed Hotel in all areas of operations including sales/marketing, staffing, payroll, budgeting, forecasting reports, etc.
Delegated a team of 25 employees establishing strong team culture leading by example
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
Consistently ranked in top 3 amongst competitors in ADR, Occupancy, & RevPAR on STAR Reports
General Manager
LA QUINTA INN & SUITES
07.2016 - 07.2017
Lead team of 20+ employees maximizing on occupancy, ADR, RevPAR goals as well as achieving high Guest Service Scores
Managed budget implementations, employee reviews, training, schedules, and contract negotiations
Grossed over $5,000,000 in room revenue while I was General Manager
Assistant General Manager
QUALITY INN CHANNEL POINT
01.2013 - 07.2016
Assisted General Manager in all areas of operations
Handled cash accurately and prepared deposits
Motivated, trained, and disciplined employees to maximize performance
Front Office Manager
COMFORT INN & SUITES
07.2009 - 01.2013
Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies
Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods
Education
Associates of Science - Incomplete
Ivy Tech Community College of Indiana
South Bend, IN
01.2014
Skills
Leadership
Sales/Marketing
Accounting
Forecasting
POS Systems
Budgeting
Closing Techniques Mastery
Strong Negotiation Skills
Advanced Customer Service Skills
Social Media Proficiency
Cold calling
Goal-oriented mindset
Training
Completion of Chevrolet automotive sales training program
Completion of Ford automotive sales training program
Completion of Stellantis automotive sales training program
Completion of Holiday Inn Express brand training
Completion of AT&T advanced sales training regimen
Graduated early due to exceptional performance, in Total Quality Logistics Account Management in depth sales training program
Completion of Best Western General Manager Professional Development courses
Graduated La Quinta General Manager training program