Summary
Overview
Work History
Education
Skills
Training
Timeline
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MO JATALA

East Orange

Summary

Results-driven and highly self-motivated sales leader, seeking new opportunities to utilize my extensive and diverse leadership experience/skills towards challenging goals, while building strong relations within the Sales/Marketing industry.

Overview

16
16
years of professional experience

Work History

Automotive Sales Consultant

GLENBROOK AUTOMOTIVE
02.2023 - 02.2025
  • Navigated customer needs through advanced sales expertise providing high customer care and delivering a once in a lifetime car buying experience
  • Utilized down time efficiently by reaching out to prospects by phone and through social media
  • Offered tailored test-drives based on customer preferences to enhance their decision-making process.
  • Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership
  • Ranked in the top 3 in company for total grossed sales revenue
  • Sold 100+ units for 2 consecutive years in a row

General Manager

HOLIDAY INN EXPRESS & SUITES
09.2022 - 01.2023
  • Managed property in all areas of hotel operations
  • Executed payroll, generated schedules, maintained staff of 25 employees, forecasted occupancy, ensured hotel bookings, responded to guest surveys in a timely manner, handled accounts payable/receivable, ordered supplies, managed inventory, remained on call 24/7 filling in when needed
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
  • Developed and implemented strategies to increase sales and profitability

Wireless Sales Consultant

AT&T SPEARHEAD MOBILITY
11.2021 - 07.2022
  • Responsible for selling wireless service, devices, TV & Internet products as well as accessories to customers inside and outside the store
  • Managed a variety of accounts including business and consumer
  • Leveraged social media platforms for promotional activities that contributed to increased brand awareness and foot traffic in store
  • Built strong relationships with clients by conducting regular follow-ups, addressing concerns, and offering tailored solutions
  • Ranked #1 Wireless Sales Consultant in store, #3 in region, & in the top 30 overall employee performance metrics in the entire company

Logistics Account Manager

TOTAL QUALITY LOGISTICS
06.2018 - 07.2019
  • Organized customers’ logistical procedures from time of pick up until point of delivery
  • Performed check calls daily as well as maintained and built great customer relations
  • Completed 150+ cold calls daily targeting new leads
  • Created detailed reports on account performance, identifying areas for improvement and implementing corrective actions when needed
  • Improved operational efficiency by redesigning existing workflows and introducing new technologies where appropriate

General Manager & Director of Sales

BEST WESTERN PLUS
09.2017 - 06.2018
  • Managed Hotel in all areas of operations including sales/marketing, staffing, payroll, budgeting, forecasting reports, etc.
  • Delegated a team of 25 employees establishing strong team culture leading by example
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
  • Consistently ranked in top 3 amongst competitors in ADR, Occupancy, & RevPAR on STAR Reports

General Manager

LA QUINTA INN & SUITES
07.2016 - 07.2017
  • Lead team of 20+ employees maximizing on occupancy, ADR, RevPAR goals as well as achieving high Guest Service Scores
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations
  • Grossed over $5,000,000 in room revenue while I was General Manager

Assistant General Manager

QUALITY INN CHANNEL POINT
01.2013 - 07.2016
  • Assisted General Manager in all areas of operations
  • Handled cash accurately and prepared deposits
  • Motivated, trained, and disciplined employees to maximize performance

Front Office Manager

COMFORT INN & SUITES
07.2009 - 01.2013
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods

Education

Associates of Science - Incomplete

Ivy Tech Community College of Indiana
South Bend, IN
01.2014

Skills

  • Leadership
  • Sales/Marketing
  • Accounting
  • Forecasting
  • POS Systems
  • Budgeting
  • Closing Techniques Mastery
  • Strong Negotiation Skills
  • Advanced Customer Service Skills
  • Social Media Proficiency
  • Cold calling
  • Goal-oriented mindset

Training

  • Completion of Chevrolet automotive sales training program
  • Completion of Ford automotive sales training program
  • Completion of Stellantis automotive sales training program
  • Completion of Holiday Inn Express brand training
  • Completion of AT&T advanced sales training regimen
  • Graduated early due to exceptional performance, in Total Quality Logistics Account Management in depth sales training program
  • Completion of Best Western General Manager Professional Development courses
  • Graduated La Quinta General Manager training program

Timeline

Automotive Sales Consultant

GLENBROOK AUTOMOTIVE
02.2023 - 02.2025

General Manager

HOLIDAY INN EXPRESS & SUITES
09.2022 - 01.2023

Wireless Sales Consultant

AT&T SPEARHEAD MOBILITY
11.2021 - 07.2022

Logistics Account Manager

TOTAL QUALITY LOGISTICS
06.2018 - 07.2019

General Manager & Director of Sales

BEST WESTERN PLUS
09.2017 - 06.2018

General Manager

LA QUINTA INN & SUITES
07.2016 - 07.2017

Assistant General Manager

QUALITY INN CHANNEL POINT
01.2013 - 07.2016

Front Office Manager

COMFORT INN & SUITES
07.2009 - 01.2013

Associates of Science - Incomplete

Ivy Tech Community College of Indiana