Moamen Elmahy
Southfield,MI
Summary
Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures.
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
5
5
years of professional experience
Work History
Electrician Technician
Self-employed
03.2022 - Current
- Performed electrical system installation of conduit, wire, power distribution and motor controls.
- Communicated with new and existing customers to discuss needs and explain how specific products and services could resolve problems and achieve goals.
- Monitored equipment and provided inventory control measures.
- Interpreted and validated technical issues, test solutions, follow-up and escalate when necessary.
- Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
- Fixed wiring and circuit systems to correct performance issues and safety concerns.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
Sales Manager
Auto Sales Industry
01.2020 - 02.2022
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Bachelor of Science - Cyber Security
University of Detroit Mercy
Detroit, MI06-2026
Bachelor of Science - Mechatronics Engineering
Cairo University
Egypt06-2020
Skills
- Wire harnesses expert
- Control systems
- Wiring diagrams
- Electrical troubleshooting
- Electrical testing
- Hardware and software installation
- Personal computer repair
- Network maintenance
- System configuration
- Data recovery
- Data management
- Security updates
- Hardware development
- Cybersecurity
- Data entry
- Network management
- Programming
- System monitoring
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Electrician Technician
Self-employed
03.2022 - Current
Sales Manager
Auto Sales Industry
01.2020 - 02.2022
Bachelor of Science - Cyber Security
University of Detroit Mercy
Bachelor of Science - Mechatronics Engineering
Cairo University
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