Moana Lopez
2251 Kapiolani Blvd #28 ,Honolulu
Summary
Highly organized and detail-oriented Automotive Office Administrator with 9 years of Dealership experience in Titles, Payroll, A/P, A/R.
Overview
15
15
years of professional experience
Work History
Payroll Representative
KGA-Aloha LLC
11.2023 - 01.2025
- Managed timekeeping systems, ensuring accurate tracking of employee hours worked for precise payment calculations.
- Ensured compliance with federal, state, and local tax laws by staying up-to-date on current regulations and adjusting payroll processes accordingly.
- Processed garnishments, levies, and other mandatory deductions accurately to maintain legal compliance.
- Resolved payroll discrepancies quickly and successfully.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Reviewed time records for Number employees to verify accuracy of information.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Audited timesheets and payroll records for accuracy.
- Processed timecards and payroll data for team of employees.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Title Clerk
Mercedes Benz Of Honolulu
03.2016 - 06.2023
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Received and processed paperwork for titles, new license plates, andrenewals.
- Entered title and vehicle information
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Handled cash and credit card payments accurately.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Calculated and remitted state sales tax, service, and other charges.Collected taxes and fees, submitted payments and issued receipts.
- Contacted Motor Vehicle Department to determine status of pending titles.
Ambassador
Polynesian Adventure Tours
01.2011 - 09.2013
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Managed transactions involving cash and credit cards.
Cashier
Kmart
05.2010 - 10.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Increased consumer sign-ups by effectively marketing reward programs.
Education
Kapolei High School
Kapolei, HISkills
- Payroll software expertise
- Microsoft Excel proficiency
- Employee relations
- Payroll processing
- Payroll auditing
- Payroll administration experience
- Time sheet review
- Telephone and email etiquette
- Accounts receivable
- Accounts payable
- Meeting deadlines
- Processing garnishments
- Processing wage withholding orders
- Payroll administration
- Ten-key operator
- Timekeeping
- Organization and prioritization
- Microsoft office
- Organization
- Data entry
- Maintaining files
Timeline
Payroll Representative
KGA-Aloha LLC
11.2023 - 01.2025
Title Clerk
Mercedes Benz Of Honolulu
03.2016 - 06.2023
Ambassador
Polynesian Adventure Tours
01.2011 - 09.2013
Cashier
Kmart
05.2010 - 10.2011
Kapolei High School
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