Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moanikeala Kaia

Wailuku,HI

Summary

Motivated team member, successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality assistance. Proficient in keeping waiting areas clear, work environment clean and supplies stocked. Good relationship-building and time-management abilities. Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.

Overview

11
11
years of professional experience

Work History

Cafeteria Worker

Department Of Education
Kahului, HI
04.2018 - Current
  • Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
  • Ensured that all ingredients were fresh before using them for meal preparation.
  • Served customers quickly and efficiently while maintaining high standards of customer service.
  • Checked expiration dates on food products prior to use.
  • Prepared hot entrees according to recipes and instructions provided by supervisor.
  • Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
  • Monitored inventory levels of food items in order to ensure adequate supply at all times.
  • Stocked shelves with necessary supplies for cafeteria operations.
  • Followed health and safety regulations when preparing meals or handling food products.

Team Member

Planet Fitness
Kahului, HI
05.2021 - 10.2021
  • Managed inventory of supplies needed for daily operations.
  • Assisted customers in registering for classes and programs.
  • Created a welcoming atmosphere by engaging with members in a friendly manner.
  • Collaborated with other staff members to ensure smooth operations.
  • Promoted upcoming classes or events within the gym community.
  • Maintained cleanliness of the gym equipment and facilities.
  • Resolved customer complaints regarding services offered at the gym.

Counter Server

Zippys
Kahului, HI
08.2014 - 05.2019
  • Served meals to customers in a friendly and courteous manner.
  • Delivered food orders promptly and accurately to guests tables.
  • Organized take-out orders for customers who requested them.
  • Assisted with inventory management and restocking supplies as needed.
  • Followed established cash handling procedures when collecting payment from customers.
  • Prepared beverages such as coffee, tea, soda.
  • Performed opening and closing duties as assigned by management.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Replenished condiments at customer tables as needed.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed payments using credit cards, debit cards, and cash.

Overnight Stocker

Target
Kahului, hawa
02.2018 - 03.2019
  • Followed established procedures for processing incoming and outgoing shipments efficiently.
  • Operated forklift or other machinery safely to move large quantities of merchandise as needed.
  • Stocked shelves and rotated product according to code dates.
  • Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
  • Complied with safety regulations and maintained cleanliness of work environment at all times.
  • Organized warehouse space to maximize efficiency of product storage.
  • Restocked returned goods into designated areas within the store and warehouse as needed.

Receptionist

Supercuts
Kahului, HI
03.2018 - 05.2018
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Education

High School Diploma -

H.P. Baldwin High School
Wailuku, HI
05-2013

Skills

  • Food preparation
  • Inventory management
  • Customer service
  • Health regulations
  • Cash handling
  • Sanitation practices
  • Communication skills
  • Calm demeanor
  • Multitasking and prioritization
  • Telephone skills
  • Phone etiquette
  • Time management
  • Positive attitude
  • Training and mentoring
  • Safety

Timeline

Team Member

Planet Fitness
05.2021 - 10.2021

Cafeteria Worker

Department Of Education
04.2018 - Current

Receptionist

Supercuts
03.2018 - 05.2018

Overnight Stocker

Target
02.2018 - 03.2019

Counter Server

Zippys
08.2014 - 05.2019

High School Diploma -

H.P. Baldwin High School

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