Moasia McRae

Work History

KFC

08.2021 - 11.2022

Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Kids Ink

Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Maintained effective schedule balance between rest periods, active play, and instruction.
Promoted good behavior with positive reinforcement methods.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Encouraged children to develop healthy social and emotional skills.
Developed age-appropriate activities and crafts to engage children.
Worked with children to develop good cognitive, physical and language skills.
Provided emotional support and guidance to children during difficult times.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Assisted in potty training and other daily hygiene activities to support child development.

Big Lots

10.2020 - 11.2022

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.

Eden Autism

06.2019 - 09.2020

Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Monitored progress and documented patient health status changes to keep care team updated.
Supervised daily activities and provided assistance to staff.
Led patient or group recreational activities for enhanced patient outcomes.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted with daily living activities, running errands, and household chores.
Monitored clients' overall health and well-being and noted significant changes.

Royal Health Gate

03.2018 - 09.2020

Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Followed all food safety regulations while preparing meals for patients.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Upheld efficiency of meal services by pre-setting tables before patients arrived.

Macy's

10.2015 - 12.2015

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Assisted with inventory counts and stocking of merchandise.
Assisted customers in selecting merchandise best suited to needs.
Monitored and verified all merchandise was properly priced and labeled.