MOATAZ MEKHAEIL
Morgantown,WV
Summary
I'm looking for a managerial work level, as I have the ability to handle a teamwork, create a good working environment and make all the team members work together happily. I can work long hours with flexible shifts.
Overview
14
14
years of professional experience
Work History
Store General Manager
Charley's Cheesesteaks
12.2023 - 12.2024
- Managed daily store operations, ensuring efficient processes, accurate record-keeping, and adherence to company policies.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Improved customer satisfaction ratings through excellent service, timely problem resolution, and effective communication.
- Led store expense control and payroll to optimize business.
- Managed team by providing leadership, direction and continued development opportunities.
- Built a high-performing team by recruiting top talent, fostering a positive work environment, and promoting professional growth opportunities.
- Hired, trained and retained high quality team members.
- Collaborated with marketing team on local advertising campaigns that successfully attracted new customers while retaining existing clientele base.
- Streamlined inventory control processes to ensure accurate stock levels, minimize excess inventory, and reduce carrying costs.
- Practiced suggestive selling, offering guests complementary items to maximize sales.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reported issues to higher management with great detail.
Shift Manager
Charly's Cheese Steak
12.2021 - 11.2023
- Handle the staff and the customers as well
- Open and close the store
- Handle the store' purchase list
- Do the accounting tasks (such as handling the safe and doing the bank deposits)
- Make a daily reports for the employer
Head Chef
Grace The Table (Banki-Moon building at Handong Global University)
09.2023 - 07.2023
- Responsible for the whole restaurant's culinary
- Serves high standard of buffets and personnels
- Occasionally, serves diplomats
- Do the restaurant regular purchase list
Chef Assistant (Maxican food)
Tomatillo
03.2018 - 08.2019
- Some days handling the hot line and other days handling the cold line
- I was also doing the grill
Manager and Partner (self-employed)
Trading Co
09.2010 - 01.2018
- This was a family business for trading in home fabrics and bed matresses
- Managing the sales, purchases and handling customers
- Do all the accounting tasks
Education
High School - undefined
Ausim Trade School
Ausim07.2005
Skills
- Store operations
- Employee scheduling
- Merchandise planning
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Team leadership
- Team motivation
- Verbal and written communication
- Retail inventory management
- Strategic thinker
- Relationship building and management
- Training and mentoring
- Team building and leadership
- Goals and performance
- Flexible schedule
- Cash management
- Store opening and closing
LANGUAGES
Arabic
English
Hobbies and Interests
Reading
Timeline
Store General Manager
Charley's Cheesesteaks
12.2023 - 12.2024
Head Chef
Grace The Table (Banki-Moon building at Handong Global University)
09.2023 - 07.2023
Shift Manager
Charly's Cheese Steak
12.2021 - 11.2023
Chef Assistant (Maxican food)
Tomatillo
03.2018 - 08.2019
Manager and Partner (self-employed)
Trading Co
09.2010 - 01.2018
High School - undefined
Ausim Trade School
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