AYA ADEL EL-EJJEH
Amman
Summary
Office Manager with extensive experience in policy development and client onboarding at Orion Training and Consultancy. Proven ability to analyze data for operational improvements, utilizing strong communication and advanced Excel skills. Expertise in enhancing productivity and service quality across diverse office environments. Highly organized with a focus on task prioritization and deadline management.
Overview
9
9
years of professional experience
Work History
Office Manager
At The Rooms
Amman
05.2021 - 01.2025
- Arranging the orders
- Following up with customers
- Following up with the delivery department
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Developed effective communication strategies between departments within the organization.
Office Manager
Orion Training and Consultancy
01.2018 - 03.2021
- Open Forex accounts for clients and teaching them Forex system.
- Maintains office services by organizing office operations, reports and procedures, Ensure the smooth running of an office on a day-to-day basis and may manage a team of administrative or support staff.
- Worked as a Social Media Organizer by posting posters every day for the media accounts.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Developed and implemented office policies and procedures.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
Sales Promoter
Attention Field Marketing
01.2016 - 01.2018
- Identified interested and qualified customers in order to provide them with additional information.
- Sold products being promoted and kept record of sales.
- Suggested specific product purchases to meet customers need.
Education
Bachelor's degree - Finance in English
Middle East University
Skills
- Computer Skills
- Microsoft Word and Power Point (Excellent)
- Microsoft Access and Excel (Very Good)
- Communication Skills
- Public speaker, creative writer and active listener
- Office policy development
- Office management
- Excel spreadsheet creation
- Client onboarding
- Problem solving
- Attention to detail
- Document management
- Scheduling
- Relationship building
Languages
Arabic, English
Training
- Human resources (from Talal Abu Ghazaleh) 2018
- Office excel advanced (from Talal Abu Ghazaleh) 2018
- Social marketing (from Middle East University) 2018
- Logistics management (from Middle East University) 2018
- Forex introduction course about how to use the system and types of transaction trades (From Orion Training and Consultancy) 2019
- Forex basic analyses course about how countries economic news affects transaction trades (From Orion Training and Consultancy) 2019
Timeline
Office Manager
At The Rooms
05.2021 - 01.2025
Office Manager
Orion Training and Consultancy
01.2018 - 03.2021
Sales Promoter
Attention Field Marketing
01.2016 - 01.2018
Bachelor's degree - Finance in English
Middle East University
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