Miguel A. Campos
Las Vegas,NV
Overview
9
9
years of professional experience
1
1
Certification
Work History
Doorman
The Signature at MGM Grand
06.2017 - Current
- Greet and welcome arriving guests in an approachable manner & provide guests with a personalized and friendly experience.
- Conducted new hire training, provided guidance and support to effectively implement standards and provide world class service.
- Address guest inquiries and complaints in a professional manner whilst sustaining business operations.
- Recognize and adapt to constantly changing business demands, effectively coordinating and providing support where needed.
- Worked with other departmental managers in ways to improve and enhance communication between departments and team members.
- Acted as a liaison between management and team members, effectively communicating and carrying out day to day tasks.
Key Holder
Sunglass Hut
03.2015 - Current
- Follow up on current store communication and oversee excellent visual and store standards.
- Relief store manager when all other managers are out of the store.
- Prepare and open POS systems, managing cash deposit at closing and dropping off deposit.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Help drive sales by motivating and coaching team and providing constructive feedback.
Stock Supervisor
Coach
02.2015 - 05.2017
- Directed day-to-day employee duties and functions while evaluating performance.
- Provide expectations and standards to achieve and exceed business demands.
- Monitored productivity to provide feedback and report progress with upper management.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Education
Desert Pines High School
Las Vegas, NVCollege of Southern Nevada
Las Vegas, NVSkills
- Fluent in Spanish
- Proficient in Microsoft Word, Excel, Powerpoint
- CVPS and Opera expertise
Certification
- Jumpstart Training
- MGM Mentorship Program
Timeline
Doorman
The Signature at MGM Grand
06.2017 - Current
Key Holder
Sunglass Hut
03.2015 - Current
Stock Supervisor
Coach
02.2015 - 05.2017
Desert Pines High School
College of Southern Nevada