Mobena Mohamed
Queens,NY
Summary
Highly trained professional proficient in multi-tasking, communication, and organizational skills with a focused and optimistic demeanor to succeed in any environment using analytical and communication skills to ensure internal and external company success.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Coordinator
Jetblue Airways Corp
Queens, NY
04.2022 - Current
- Support all aspects of the candidate hiring process including: scheduling prescreening for employment eligibility, pre-employment testing, scheduling interviews, background and compliance verification, and coordinating orientation and training
- Assist in company wide hiring and onboarding events with roles such as interviewing, event check in and check out, document and employment verification, drug and alcohol procedures and fingerprinting procedures
- Created and maintained relationships with recruitment agencies, universities, , and other external resources to identify potential candidates
- Coordinated interviews between hiring managers and potential candidates; scheduled meeting and location, and order supplies and refreshments for meetings
- Maintained a database of current and prospective candidates; tracked progress throughout the hiring process.
- Trained and mentored newer employees in successful strategies and work ethic, and streamlined processes through newly created manuals and documents
Operations and Ramp Control Facility Scheduler Trainer
LaGuardia Gateway Partners
Queens, NY
02.2018 - 04.2022
- Facilitate and schedule training registrations with the airport authority, airlines, and necessary business partners such as jet bridge and customer service training
- Coordinate tours and information sessions of newly built terminal facilities for new hires, cooperate, airlines and business partners
- Ensure new hires are equipped with necessary tools such as training schedule, training document references, system credentials and payroll/sign off checklists
- Create and disseminate various training manuals and checklists for new hires
- Coordinate with department and corporate managers to ensure onboarding process is smooth and provide any feedback/assistance as needed
- Maintain records of all new hire and employee documents, sign offs, checklists and feedback as needed
Customer Service Training Supervisor
Swissport/ Spirit Airlines
Queens, NY
03.2015 - 12.2018
- Opened new stations for Spirit Airlines (and their service provider) including EWR, BDL and PIT and assisted with a service provider change/terminal change in PHL then led employee onboarding though: assist in hiring process, coordinate scheduling, training, and disseminating company policies and procedures
- Directed and led new hire onboarding from interviewing to the OJT process
- Arranged travel (flight, hotel, food, per diem) accommodations and registration for station(s) employees traveling for training, new hire and recurrent certifications
- Streamlined an employee recognition program and administrative processes and reports to reduce errors improve accuracy and maintain company goals.
Education
Advanced Regents High School Diploma -
Thomas A. Edison Career and Technical Education High School
06.2014
Timeline
Talent Acquisition Coordinator
Jetblue Airways Corp
04.2022 - Current
Operations and Ramp Control Facility Scheduler Trainer
LaGuardia Gateway Partners
02.2018 - 04.2022
Customer Service Training Supervisor
Swissport/ Spirit Airlines
03.2015 - 12.2018
Advanced Regents High School Diploma -
Thomas A. Edison Career and Technical Education High School