MUBBASHIR SAJJAD

• Expert in IT sales & services operations.

• Solution and products positioning.

• Professional Services delivery good leadership and management skills.

• Organized and efficient.

• Sustain strong relationships with customers.

• Good communicator.

• Detail-oriented.

• Responsible, Processional & Self-motivated.

• IT Infrastructure solutions.

• Network Infrastructure design & management.

• Managed Services.

• Have the ability to work within a team.

• New Business Development.

• Have the ability to build a long-term relationship with others.

• Proficient in designing and implementing end user computing solutions, including hardware and productivity software
• Excelled in meeting RFP and tender deadlines, resulting in a high conversion rate of opportunities
• Managed comprehensive RFP and follow-up trackers with meticulous attention to detail, ensuring timely and high-quality responses
• Collaborated seamlessly with cross-functional teams to design and implement networking solutions for clients
• Expertise in managing hardware and software support renewals with leading brands and technologies, ensuring uninterrupted service for clients
• Proven track record in vendor selection, contract negotiations, and establishing strategic partnerships for seamless product and service delivery
• Successfully sourced and onboarded reliable vendors, ensuring timely and reliable solutions
• Identified and addressed technical challenges, providing innovative solutions to meet client requirements.

• Monitored computer system performance and intervened in identified problems
• Followed user guides and technical manuals to complete skilled repairs
• Configured networks to meet performance requirements
• Set up new workstations for users with proper cables, equipment, and software
• Identified system performance issues, providing swift remedial action
• Installed new hardware and software to meet system specifications and user needs
• Performed recovery operations to restore systems following failures
• Resolved service user requests within target timeframes.

• Collaborated with departments regarding technical issues, software system design and maintenance
• Gathered and reviewed user feedback to improve capacity of software
• Troubleshoot and debugged software to check and rectify discrepancies
• Application Software quality testing for bugs and reporting it to the development team.