To leverage my background in bioinformatics and quality control, along with my Master’s in Healthcare Administration, to transition into a healthcare management role focused on improving operational efficiency, patient care, and team coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Practice Administrator
Captor USA Corporation
Paterson, USA
01.2024 - Current
Assured Ensured compliance with healthcare policies and regulatory requirements, preparing for audits and inspections from HMOs, NJ Consumer Affairs, and CHAP
Streamlined patient intake and documentation processes, reducing processing time by 20% and improving billing compliance by 15% through a new tracking system
Managed patient and caregiver records, including medical history, insurance information, and scheduling based on availability
Coordinated with the billing department for claims processing, reimbursements, and insurance pre-certifications
Oversaw daily operations, including medical record keeping, staff scheduling, recruiting, licensing, and maintaining insurance company relationships
Scientist II
Eurofins Scientific c/o Eli Lilly
Branchburg, USA
04.2022 - 12.2023
Verified data, ensured chain of custody for drug samples, and calibrated equipment’s (pH, osmolarity, UV) using LIMS and LabX for Eli Lilly drug products
Implemented data integrity controls, conducted second person (SPV), and reviewed real-time data for compendial assays, ensuring ALCOA+ compliance
Documented and tracked processes using LIMS, SPV Notebook, Logbook, Assay Forms, and ensured proper document control for GMP documentation
Investigated and reported equipment deviations, resolved data discrepancies, and worked with electronic systems like Trackwise, Empower, and Veeva Quality Docs
Environmental Monitoring Scientist
Eurofins Scientific c/o Merck
Lansdale, USA
01.2020 - 03.2022
Lead and contributed to global GMP submission activities, including planning, authoring, reviewing, and coordinating submissions while aligning with global strategy
Supported GMP manufacturing of sterile biologics and vaccines at the pilot plant, including environmental monitoring investigations and root cause analysis
Conducted technical writing and reviewed investigations using Trackwise for microbial hits, particulate alerts, water testing, and corrective actions (CAPA)
Provided expertise in sampling, gowning, aseptic techniques, and training staff, while maintaining EM schedules, sampling locations, and area maps
QC Analyst
ABH Pharma
Brentwood, USA
06.2018 - 11.2019
Ensure compliance with FDA standards and cGMP guidelines by conducting aseptic preparation and testing, including HPLC, UPLC, ICP-MS, and microbial analysis
Created analytical and certificate of analysis report sheets, prepared solvents and samples, and utilized FTIR for sample identification to support accurate testing processes
Responded to customer needs promptly, implementing corrective actions and process controls, achieving a 95% customer issue resolution rate
Research Assistant
Stony Brook University
Stony Brook, USA
08.2015 - 08.2017
Researched on Roundup ready to use on earthworms to check their mortality and survivorship
Collected data followed by data analysis and write up throughout the project
Created reports and poster for the research that was later communicated at URECA (Undergraduate Research and Creative Activities)
Medical Assistant II
Stony Brook University
Stony Brook, USA
01.2015 - 12.2015
Pulled patient charts for clinic appointments, alphabetizing loose papers for filing, and filing patient charts
Directed patients to locations within the building for their appointments
Assisted with mailing and stuff envelopes
Sorted and distributed mails
Visited patients on various nursing units and provided education on the Patient Portal of the Stony Brook University Hospital
Assisted patients with registering for the Stony Brook Medicine Patient Portal
Proactively performed any additional duties as required, demonstrating flexibility and a commitment to meeting the teams needs
Established and maintained professional relationships with patients and their families, enhancing trust and patient engagement
Diligently maintained records and charted program notes, documenting the nature and extent of interventions made with 100% adherence to record keeping standards
Developed a streamlined project initiation process, leading to reduction in project initiation time and enduring efficient project
Successfully planned and managed projects and meeting project initiatives and timelines
Proactively addressed facility issues, reducing downtime and ensuring a well maintained and comfortable environment for patients and staff
Education
Master of Healthcare Management/Administration -
Saint Joseph’s University
PA, USA
05.2024
Bachelor of Science - Bioinformatics and Quantitative Biology
Stony Brook University
NY, USA
05.2018
Skills
Healthcare policies
Healthcare law and ethics
Healthcare strategic marketing and planning
MS-Office
Adobe Acrobat DC
PowerPoint
HIPAA regulations
Healthcare compliance
Patient management
Quality control
Project management
Revenue cycle management
HIPAA and OSHA regulations
Certification
Medical Billing and Coding Fundamentals, CPT Coding, MedCerts, 11/01/24
Professionalism in Allied Health, MedCerts
Medical Terminology and the Human Body, MedCerts
Healthcare Financial Acumen for Non-Financial Managers, University of Pennsylvania, 11/01/24
Timeline
Practice Administrator
Captor USA Corporation
01.2024 - Current
Scientist II
Eurofins Scientific c/o Eli Lilly
04.2022 - 12.2023
Environmental Monitoring Scientist
Eurofins Scientific c/o Merck
01.2020 - 03.2022
QC Analyst
ABH Pharma
06.2018 - 11.2019
Research Assistant
Stony Brook University
08.2015 - 08.2017
Medical Assistant II
Stony Brook University
01.2015 - 12.2015
Master of Healthcare Management/Administration -
Saint Joseph’s University
Bachelor of Science - Bioinformatics and Quantitative Biology