Mobisola Iluyemi
Camby,IN
Summary
Great communicator who is able to motivate and mentor team members, explain tasks, and give feedback. Knowledgeable about warehouse procedures. Efficient, organized and adept at prioritizing tasks and working with team members. Ensure smooth operation of all warehouse activity and committed to excellence, quality assurance and safety in the workplace. Self motivated with strong desire to succeed and meet goals.
Overview
5
5
years of professional experience
Work History
Warehouse Team Lead
Peak Achievement Athletics
10.2019 - Current
- Collaborate with team members to achieve daily targets and complete tasks efficiently
- Meet specifics of customer orders in a timely manner
- Provide excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations
- Assist in training new hires on best practices for safe equipment operation, inventory management strategies, and overall job responsibilities
- Conduct regular cycle counts to maintain accurate inventory records and minimize stock discrepancies
- Support team members during peak periods by offering assistance with additional workloads, fostering a collaborative environment
- Improve workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space
- Perform inventory control, such as counting, and stocking merchandise.
Customer Returns Associate
Ingram Micro
10.2018 - 09.2019
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records
- Evaluated product condition upon return, determining eligibility for refund, exchange, or repair according to company policies
- Managed inventory control of returned items, ensuring accurate record-keeping and preventing stock discrepancies
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service
- Handled escalated customer concerns professionally, working towards mutually beneficial resolutions when possible.
Education
B.sc Mass Communication -
Bowen University - Nigeria
06.2009
Skills
- Ability to Multitask
- Ability to Work in a Team
- Fast Learner
- Communication Skills
- Management Skills
- Committed and Passionate
Timeline
Warehouse Team Lead
Peak Achievement Athletics
10.2019 - Current
Customer Returns Associate
Ingram Micro
10.2018 - 09.2019
B.sc Mass Communication -
Bowen University - Nigeria
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