Shaquata Camp
Washington,DC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Unit Secretary
Cedar Hill Regional Medical Center
Washington, DC
04.2025 - Current
- Managed the front desk area ensuring neatness at all times.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Greeted visitors and patients in a courteous and friendly manner.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Created and maintained accurate customer records in database system.
- Responded promptly to customer inquiries concerning services, bills, payments.
Clinic Operations Representative
Children's National Medical Center
Washington, DC
03.2024 - Current
- Provided support to other departments as needed to ensure smooth operations.
- Performed data entry tasks accurately and quickly.
- Maintained accurate records of customer interactions and transactions.
- Identified potential areas of improvement within the department's operations.
- Managed inventory levels by monitoring stock availability and ordering new products when necessary.
- Answered customer questions to maintain high satisfaction levels.
- Scheduled appointments for patients via phone and in person.
- Incorporated outside records into charts and EHR.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Greeted, guided and offered assistance to patients and visitors.
Surgical Posting Coordinator
University Of Maryland Medical System
Largo, MD
10.2010 - Current
- Coordinated patient scheduling for surgical procedures, ensuring accuracy in appointment times and availability of medical staff.
- Maintained surgical schedule by monitoring changes in patient needs, doctor schedules, and facility resources.
- Provided administrative support for the department by organizing paperwork, filing documents, and updating databases.
- Managed incoming calls from patients and family members regarding surgery scheduling inquiries.
- Served as a liaison between the operating room staff and other departments within the hospital to ensure timely communication about surgeries scheduled.
- Created reports on daily activities related to surgical scheduling for review by management team members.
- Reviewed physician orders for accuracy before entering them into the computerized system.
- Resolved any conflicts that arose between surgeon's schedules, patient requests, and hospital policies.
- Monitored patient flow during surgical days to ensure efficient use of time and resources.
- Responded promptly to emails from doctors or nurses requesting changes in patient's scheduled procedure times.
- Collaborated with other healthcare professionals throughout the hospital to provide exceptional care for patients undergoing surgery.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Located scheduling barriers and implemented appropriate solutions.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Ordered and maintained supply inventory for medical office.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Routed laboratory or diagnostic results to appropriate staff.
Medical Receptionist
Kelly Services Temp Agency
Washington, DC
01.2002 - 01.2025
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
- Administered injections, immunizations, medications, or treatments as directed by physician protocol.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Greeted patients and visitors in a professional and friendly manner.
- Accurately entered billing codes into the computer system for reimbursement purposes.
- Prepared patient charts prior to each appointment.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Collected payments from patients for services rendered.
- Managed medical records using an electronic health record system.
- Verified insurance coverage for each patient visit.
Medical Assistant
George Washington University Hospital/ MFA
Washington, DC
12.2002 - 02.2010
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Contacted medical facilities to schedule patients for admission.
Medical Assistant
Medical Personnel Services Temp Agency
Rockville, MD
01.2005 - 01.2007
- Collected samples from patients for laboratory testing purposes.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Filed insurance claims forms in accordance with applicable regulations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered medications under physician's supervision.
- Reviewed past due accounts and contacted customers for payment arrangements.
- Prepared daily deposits of payments received from customers.
- Worked closely with accounting department staff members to ensure accuracy of invoicing data entered into the system.
Education
Licensed Practical Nurse -
VMT Education Center
06.2012
Medical Assistant -
Sanz School
06.2002
High School Diploma -
Cardozo Senior High School
06.1997
Skills
- Skilled enthusiastic individual and team player
- Strong verbal, written, and listening skills
- More than 10 year's administrative experience in medical field
- Ability to lead, train and maintain a great staff
- Proficient in MS Office Word, Excel, Outlook and PowerPoint
- Proficient with EMR systems such as Cerner and EPIC
- Data Entry
- Staff Supervision
- Insurance Verification
- Scheduling and Calendar Management
- Patient Scheduling
- Medical Terminology
- Medical Billing
- Customer Service
- Schedule Coordination
- Patient Registration
Certification
- Medical Assistant Training - 2002
- CPR Certified
Timeline
Unit Secretary
Cedar Hill Regional Medical Center
04.2025 - Current
Clinic Operations Representative
Children's National Medical Center
03.2024 - Current
Surgical Posting Coordinator
University Of Maryland Medical System
10.2010 - Current
Medical Assistant
Medical Personnel Services Temp Agency
01.2005 - 01.2007
Medical Assistant
George Washington University Hospital/ MFA
12.2002 - 02.2010
Medical Receptionist
Kelly Services Temp Agency
01.2002 - 01.2025
Licensed Practical Nurse -
VMT Education Center
Medical Assistant -
Sanz School
High School Diploma -
Cardozo Senior High School
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