MOBOLUWAPE FABIYI
MARGATE,FL
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
20
20
years of professional experience
Work History
Cashier, Guest Services, Hardlines
Target of Hollywood
08.2005 - Current
- Delivered fast, friendly/knowledgeable service for routine questions by the customers wants and needs.
- Distribution of workflows according to each departments.
- Maintain knowledgeable of currents sale prices, promotions, policies regarding payments exchange and security practices.
- Observe strict safety measures while stocking shelves to prevent falls/mishaps.Remove outdated/overripe items from stocks to eliminate.
- Organize storage of articles in bins, floor, shelves and assigned areas according to product categories/ end caps.
- Device equipment to locate merchandise from inventory stock/add to store shelves and bins. Pleasantly help customers by finding requested items,boosting store revenues and improving retention rates.
Customer Relations
Baer's Furniture
06.2024 - 04.2025
- Make sure customers parts have arrived in warehouse.
- Contact customers and schedule appointments.
- Create ticket for delivery trucks.
- Mail parts to customers residence.
- LAID OFF
Dispatch
Cinch Home Services
01.2018 - 10.2023
- Communicate with service providers to verify if services are rendered to the customers, Make sure there's no recalls on jobs performed.
- Communicate with the authorization department to verify information on the customers claims work order.
- Schedule/dispatch service providers for normal installations, service emergency repairs out of network.
- Maintain a friendly relationship with service providers to ensure steady compliance whenever they are called for emergency purposes.
- Negotiate contracts with outside providers to minimize costs to the company and customers.
- Communicate with supervisor to determine replacement of equipment or parts. Maintain a friendly relationship with customers to ensure continuous growth. Negotiate trip charge with service providers out of network zip codes.
- Schedule returns trips when parts arrive at customers residence for installations.
Underwriter/Customer Service
Farmers Insurance Exchange
04.2007 - 12.2016
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Effectively communicate with customers and agents to resolve complex Underwriting and billing issues.
- Supporting back office with endorsements, cancellations, rekeys, issuing new business policies, reviewing agency quotes.
Education
Associate of Applied Business - Business Administration and Management
Babatunde University
LagosMedical Billing and Coding
Concorde Career College
Miramar, FLSkills
- MS Office proficiency
- Inbound/Outbound calling
- Customer relations management
- Clerical Support
- Stockroom procedures
- As 4000
- Nexis
- Verbal/Written communication
- Dependable/Hardworking
- Review Complex Account
- Work well with orders
- Multi Task
- Effective interpersonal/Communication Skills
- Well Organized
- Knowledgeable in cancellations,endorsements,reinstatement
- New business policies,rekeys, copy quotes
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Customer Relations
Baer's Furniture
06.2024 - 04.2025
Dispatch
Cinch Home Services
01.2018 - 10.2023
Underwriter/Customer Service
Farmers Insurance Exchange
04.2007 - 12.2016
Cashier, Guest Services, Hardlines
Target of Hollywood
08.2005 - Current
Associate of Applied Business - Business Administration and Management
Babatunde University
Medical Billing and Coding
Concorde Career College
Similar Profiles
Jesús RosalesJesús Rosales
Resident Hotel Director at Blue Diamond Resorts / Planet Hollywood Costa Rica and Planet Hollywood CancúnResident Hotel Director at Blue Diamond Resorts / Planet Hollywood Costa Rica and Planet Hollywood Cancún
Angel L Torres FigueroaAngel L Torres Figueroa
Assistant Outlet Manager at Margaritaville Hollywood Beach Resort - Hollywood,Assistant Outlet Manager at Margaritaville Hollywood Beach Resort - Hollywood,
Alexander HernandezAlexander Hernandez
Parking Attendant at Universal Studios HollywoodParking Attendant at Universal Studios Hollywood
MIKA GUSTAVEMIKA GUSTAVE
Substitute Teacher at Pine Crest SchoolSubstitute Teacher at Pine Crest School
FENEL ULYSSEFENEL ULYSSE
Flatbed Truck Driver at Pinnacle Metal ProductsFlatbed Truck Driver at Pinnacle Metal Products