moctar kone
Tucson,AZ
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Warehouse Worker
Target
Tucson, Arizona
09.2020 - Current
- Verified accuracy of incoming shipments against purchase orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assembled orders according to customer requests.
- Safety team member for the outbound key
- Point of contact role
- Wexxar operator
- Aging trained
- Q.A team
Customer Service Manager
C3 Connect
Tucson, Arizona
07.2012 - 01.2020
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Monitored staff performance to ensure adherence to customer service standards.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Sales Associate
Sam Levitz Furniture
Tucson, AZ
10.2010 - 07.2012
- Process sales order
- Processing financing application for customers
- Orders Follow-up
Education
Business Analysis & Management - Business
Bellevue University
Bellevue, NEAssociate of Business Administration - Business
Pima Community College
Tucson, AZSkills
- SQL proficient excel, PowerPoint, word
- Language: English and French
- Sales
- Quality Control
- Order Fulfillment
- Loading and unloading
- Self-Motivated and Disciplined
- Complex Problem-Solving
- Safety Training
- Safety Protocols
- Sorting and Labeling
- Warehouse Safety
- Forklift Operation
Timeline
Warehouse Worker
Target
09.2020 - Current
Customer Service Manager
C3 Connect
07.2012 - 01.2020
Sales Associate
Sam Levitz Furniture
10.2010 - 07.2012
Business Analysis & Management - Business
Bellevue University
Associate of Business Administration - Business
Pima Community College