MOCTAR SAMASSA
Astoria,NY
Summary
Highly skilled Security Guard Supervisor with experience in overseeing security operations, training personnel, and ensuring safety protocols compliance. Strengths include crisis management, team leadership, and strategic security planning. Notably improved overall security efficiency and reduced incident rates in previous roles through proactive supervision and process improvements.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Security Guard /Supervisor
Inter-Con
Manhattan, New York
04.2024 - Current
- Monitored compliance with world trade center rules and regulations to maintain safety standards.
- Documented incidents, observations, and daily activity reports to ensure accurate security records.
- Respond to access controls violations
- Patrolled perimeter, floors, and loading areas.
- Assisted clients with inquiries and resolved issues to enhance customer satisfaction.
Security guard
Allied Universal New York 200 Vesey
08.2022 - Current
- Delivered customer service to enhance visitor experience.
- Patrolled offices, lobbies, and special attention areas to ensure safety and security.
- Check visitors passes upon arrival and departure.
- Checked visitor passes to maintain secure access control.
- Monitored turnstiles for unauthorized access.
- Performed X-ray scans for security checks.
stower
Amazon
, New Jersey
09.2021 - 03.2022
- We stowed, sorted and arranged packages for customers and assembled them to be delivered.
- Organized workspace to enhance efficiency.
- Stowed merchandise in Amazon fulfillment bins using handheld scanner.
- Verified item labels and locations for accurate inventory placement.
- Followed Amazon safety procedures while handling packaged products.
security guard
Integrated security service
New York
09.2019 - 12.2020
- Patrolled the site to ensure a safe environment.
- Checked visitors' bags upon arrival and returned upon departure.
- Monitored premises for suspicious activities to maintain security.
community service associate
Wework
New York
12.2017 - 04.2020
- Respond to members' requests regarding on-site facilities; Provided services to clients by taking orders from floor supervisor based on guest requests at front desk. Tracked office supplies and stocked floor closet with necessary office and cleaning supplies; trained new staff to uphold health and safety standards.
- Supported WeWork members with daily community service and front desk needs.
- Managed visitor check-ins, access control, and reception support for WeWork spaces.
- Coordinated mail, package, and delivery handling across WeWork office floors.
Customer Representative
JAD Transportation
New York, NY
05.2015 - 12.2017
- Sold transportation tickets at JAD Transportation. and provided tourists with services related to JAD Transportation.
- Greeted customers warmly upon arrival. and responded to phone calls and other exemplary customer service.
- Informed tourists about local attractions and optimized their visit through effective time management advice.
Waiter, Barista
Ed's chowder house
New York, NY
04.2011 - 05.2015
- Greeted, served and took customers orders to the kitchen and other related personnel.
- Maintained cleanliness of work areas to meet health and safety standards.
- Conducted inventory of cleaning supplies to ensure adequate stock levels.
Education
Undergraduate -
CUNY
New YorkSkills
- Licensed security guard
- Access control
- Incident reporting
- CCTV monitoring
- Report writing
- Dependable team leader
- Team collaboration
- Fluent in English and French
Certification
Certified Microsoft Excel, word, and power point specialist
Timeline
Security Guard /Supervisor
Inter-Con
04.2024 - Current
Security guard
Allied Universal New York 200 Vesey
08.2022 - Current
stower
Amazon
09.2021 - 03.2022
security guard
Integrated security service
09.2019 - 12.2020
community service associate
Wework
12.2017 - 04.2020
Customer Representative
JAD Transportation
05.2015 - 12.2017
Waiter, Barista
Ed's chowder house
04.2011 - 05.2015
Undergraduate -
CUNY