Managed full life cycle technical recruiting and hiring including and not limited to: sourcing, screening, reference checking, negotiating salary, and onboarding.
Developed and implemented recruitment related SOP's and SLA's to decrease avg Time to hire from 46 to 29 (2023).
Keep Directors abreast of new recruitment DoD initiatives and sourcing events to help keep company staffed across 3 US locations in MD, FL and GA.
Utilized a metric driven approach to track, and run pipelines for reports (Time to fill, Time to hire, Open Requisition time etc.)
Built quality pipeline of technical and non technical candidates through outreach activities including and not limited to career fairs, college events, online databases and job boards.
Participated in recruitment events, resulting in a 35% increase in the number of qualified candidates (2023).
Consulted with internal leaders to define technical position grades, required Certs/ Clearances, Salary bands and core competencies in accordance with market standards.
Managed CASTLE (internship) program to acquire new talent and bolster internal succession program.
Technical Recruiter
Google - Contract (Via Nelson Connects)
New York, NY
06.2022 - 05.2023
Responsible for full life cycle recruiting for the Google Core org, including sourcing, screening, qualifying and interview placement of Senior Software Engineers (L6/7) and Engineering Managers (L5-7) for direct hire positions.
Collaborate with Key Management, Hiring Managers And Business Developers to forecast and determine current/future company staffing goals while successfully developing proactive recruiting strategies to meet those needs.
Optimize recruitment efficiency and meeting quarterly metric goals of OA rate.
Analyze hiring and recruitment trends to inform sourcing team of organizational core priorities.
Supported institutional diversity projects, providing education and advice on equity, compliance, inclusion, and diversity.
Premier Support Engineer
Microsoft- Contract (Via Zones LLC)
Menands, NY
12.2019 - 04.2020
Provided tier II cloud support to everyday fortune 500/1000 companies while maintaining a 90% customer satisfaction rating.
Completed root cause analysis on routine and complex issues via RAVE.
Supported the installation, and configuration of all Office 365 applications on various platforms.
Identified and assessed issues plaguing end-users to deliver quick and effective remediation.
Utilized diagnostics software, and scripting engines (PowerShell) to resolve technical issues.
Accurately documented repair processes and streamlined procedures for future technical support actions.
Kept clients informed on ticket status and provided updated estimated times of resolution.
Senior Recruiter
iQor
Buffalo, NY
06.2014 - 05.2018
Spearheaded recruiting initiatives and coordinated events/ seminars to recruit new talent.
Screened and conducted countless interviews, in addition to processing and adjudicating applicant background checks.
Established job requisitions, salaries and benefit programs in accordance with sector standards.
Fulfilled monthly placement quotas within the company to decrease overtime by 40% (2016).
Satisfied a 70% "filled" threshold requirement for all open positions - Reviewed quarterly (2017).
Collaborated with HR generalist to apply comprehensive understanding of HR principles and employment laws to provide counsel to company departments: NAVIENT and NATIONAL GRID.
Analyzed key metric reports (quality of hire, offer rejection rates) to develop short- and long-term plans to increase efficiency and improve retention.
Education
Master of Public Administration -
State University of New York College At Buffalo
05.2019
Bachelor of Arts -
State University of New York College At Buffalo
05.2015
Skills
Talent Acquisition
Candidate Pipeline Development
Recruiting/ Sourcing
Technical Recruitment
ATS Systems: ADP, SuccessFactors, Bamboo, TAM, GHire, BreezyHR, LinkedIn Recruiter