Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Modesta Piedra

Laurel,MD

Summary

Reliable and detail-oriented professional with experience in process improvement, data entry, and Microsoft Excel. Recognized for solving problems, finding cost-saving solutions, and supporting smooth daily operations. Ready to contribute strong communication and multitasking skills to a fast-paced team. Customer service professional skilled in conflict resolution, time management, and teamwork, with a strong record of handling daily tasks accurately and improving customer experiences. Friendly, adaptable early-career professional with experience in customer support, task coordination, and cross-functional teamwork. Known for clear communication, efficient work habits, and a positive approach to resolving problems. Focused on supporting strong team results and reliable service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

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Language
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Certification

Work History

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  • Delivered friendly problem resolution that supported strong customer experiences.
  • Responded to customer inquiries promptly, enhancing satisfaction and encouraging repeat business.
  • Executed daily tasks precisely, ensuring quality and accuracy in operations.
  • Partnered with cross-functional teams to meet shared goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Facilitated communication among team members, improving collaboration and project outcomes.

Education

High School Diploma -

Delmar High School
Delmar, DE
06-2021

High School Diploma -

Laurel High School
Laurel, MD
06-2021

Skills

  • Customer service
  • Customer engagement
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Team collaboration
  • Teamwork
  • Task coordination
  • Time management
  • Multitasking
  • Flexible and adaptable
  • Process improvement
  • Data entry
  • Microsoft Excel
  • Food safety regulations
  • Communication

Languages

English
Professional

Certification

  • SERV Safe - Woodland Job Corps Center Laurel, MD 2026
    Pathogens - Woodland Job Corps Center Laurel, MD 2026
    Managers - Woodland Job Corps Center Laurel, MD 2026

Accomplishments

  • Honor Roll - Freshman Year, 9th Grade, 2017
    Citizenship Award - 3rd Grade - 5th Grade, Scotchtown Hills Elementary School

Affiliations

  • Elizabeth House - 5 hours, 2016-2019
    Babysit 2 Nephews - 5 hours, 2012-2019
    Bocce Ball - Member, 2017-2019
    Unified Track & Field - Member, April 4, 2018 - May 15, 2019
    Dance - 2012-present
    Church Choir - 2012-present
    Bible Study Group - 2012-present

Timeline

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High School Diploma -

Delmar High School

High School Diploma -

Laurel High School
Modesta Piedra