Modestine Tossou
Ashburn,VA
Summary
Detail-oriented security professional with expertise in CCTV surveillance and emergency response. Demonstrated ability to implement safety protocols and enhance workflow efficiency, contributing to a safer work environment.
Dedicated warehouse and security officer skilled in incident reporting and relationship building. Experience in managing inventory and ensuring adherence to safety standards, consistently achieving high levels of customer satisfaction through effective problem-solving and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
10.2024 - Current
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Collaborated with team members to enhance workflow processes and increase efficiency.
- Maintained cleanliness and organization of the warehouse environment for improved safety standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Security Officer
Concorde
05.2023 - 07.2024
- Trained new security personnel on procedures and emergency response techniques.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Security Officer
Champion
01.2022 - 03.2023
- Monitored premises to prevent theft, vandalism, and other violations.
- Conducted regular patrols to ensure safety and security of property.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Collaborated with management to develop safety policies and procedures for staff.
- Implemented crime prevention strategies that enhanced overall security effectiveness.
- Provided assistance during events, ensuring compliance with safety protocols.
Education
High School Diploma -
Anne Albert High School
Lome, Togo (West Africa)07-2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- CCTV monitoring
- Superior customer service
- Surveillance
Certification
- Licensed Unarmed Security Officer (DCJS) 99-285651
December 2025-December 2027
Languages
French
Native or Bilingual
Timeline
Warehouse Worker
Amazon
10.2024 - Current
Security Officer
Concorde
05.2023 - 07.2024
Security Officer
Champion
01.2022 - 03.2023
High School Diploma -
Anne Albert High School