To obtain a challenging position that will result in use of my combined skill sets and experience to assist in beneficial contributions and successful results towards fulfillment of both short and long term organizational objectives and goals.
Overview
35
35
years of professional experience
Work History
Senior Quality Manager
Pretium Packaging
Anaheim, USA
12.2011 - 01.2026
Established Company’s Quality Management System.
Achieved and maintained 3rd party certifications for the company.
Performed internal and external audits.
Developed quality plans for incoming materials, in-process and final/outgoing inspection.
Implemented and maintained quality software program (SFOL-Light House Systems) resulting to 75% reduction of time collecting quality data and generating SPC reports.
Developed and maintained non-conformance, customer complaint, and RMA procedures.
Investigated and resolved quality and non-conformance issues and customer complaints regarding quality, provided communication to the customer.
Maintained non-conformance records and database.
Initiated prevention and detection corrective reports using DMAIC (8D format).
Improved customer complaints down to less than 3%.
Organized and chaired the Material Review Board (MRB) weekly meetings.
Reduced HFI (Rejected Materials) cost down to less than 5%.
Generated monthly quality report (CSI – Customer Service Index) along with the corrective actions presented and discussed with the management.
Traveled and supported other plant facilities to address quality issues, implement production procedures and testing processes.
Conducted internal quality and GMP audits.
Performed machine and equipment validation – qualify new and rebuilt, and/or transferred machines/equipment to ensure that they will be able to achieve designed performance.
Validated molds (new and refurbished) to confirm they produced parts meeting customer specifications.
Generated process capability (Cpk) reports for engineering and customer.
Established mold maintenance and assessment procedures.
Responsible for mold repairs and customer’s mold refurbishment program.
Worked closely with the plant manager, maintenance and engineering addressing process and machine issues related to different blow molding platforms.
Actively involved in implementing continuous process improvements to reduce labor and material cost.
Managed the decorating (silk screening) and labeling department.
Responsible for maintaining and organizing documentations such as drawings and technical specifications for bottles, packaging materials, resins, and colorants.
Participated in new product review and development and established quality plan and testing procedures.
Worked closely with Sales managers to assist with customer product testing, review and approval.
Oversee the pest control management program in the facility.
Performed monthly audit to ensure equipment and supplies are maintained and effective.
Ensure records and reports are up to date and in accordance with the agreed service and customer’s requirements.
Actively participated in Safety committee and implemented procedures and training programs.
Established Company’s Quality Management System. Achieved and maintained 3rd party certifications for the company. ISO 9001-2015 (On-going), AIB Certification (Food Contact Packaging) - December 2012, GMA-SAFE (Supplier Assessment for Food Excellence Program) – October 2016, ASI (Good Manufacturing Practices for Food Packaging) - November 2017-Present.
Quality Manager
MMD Monitor-Quartztek
Rancho Santa Margarita, USA
12.2007 - 12.2011
Established Company’s Quality Management Systems and achieved ISO 9001:2008 certification.
Performed internal and external audits.
Developed and Implemented overall quality departmental procedures.
Implemented procedure for Non-Conforming materials (DMR) and Material Review Board (MRB) process.
Organized and chaired MRB team.
Developed closed loop corrective action system.
Developed Return Material Authorization (RMA) process.
Reviewed and authorized customer returns.
Resolved customer complaints and quality issues.
Conducted failure analysis (FMEA) and worked closely with engineering team.
Developed calibration system.
Coordinated yearly external calibration service for test equipments.
Responsible for in-house calibration including preventive maintenance for test equipments.
Managed inspectors and test technicians.
Developed training programs for operator certification.
Performed employee performance reviews.
Experienced (Hands on) manufacturing in-process inspection, rework and testing.
Performed first article inspection and assisted engineering on special projects.
Familiar with soldering techniques and using microscopes.
Reviews customer purchase order (PO) quality requirements.
Established procedures for ESD control, monitoring and maintenance.
Conducted ESD training for production and QC personnel.
Developed procedure and maintenance for clean room environment.
Actively participated in Safety committee and implemented procedures and training programs.
Established Company’s Quality Management Systems and achieved ISO 9001:2008 certification on September 29, 2009 and successfully managed and maintained ISO annual periodic/re-certification program.
Established quality inspection plan for incoming/outgoing materials and generated inspection testing procedures.
Responsible for the RMA process.
Performed FMEA (Failure Mode and Effect Analysis) on customer’s returned products.
Initiated corrective action report and discussed preventive and corrective action with customer.
Presided over MRB team.
Responsible for processing and on time disposition of nonconforming materials.
Responsible for addressing supplier quality issues.
Assisted (On hand) production and engineering department testing qualification parts and special engineering projects.
Established packaging and barcode labeling procedures for frequency control products.
Helped maintain ISO9001 certification.
Trained and certified (ISO9001 internal auditor).
Successfully completed Ecliptek’s internal auditor training course.
Performed internal audits.
Updated ISO quality documentation and conducted training to implement SOPs and work instructions.
Responsible for the yearly calibration service for all test equipments.
Responsible for overall ESD program.
Conducted ESD training to production and QC personnel.
Supervisor - Quality/Receiving Inspection and Final QC Inspection
Cerplex - A Division of Cerplex Group Inc.
Irvine, USA
01.1996 - 01.1998
Supervised Inspectors, established inspection criteria for receiving inspection and final inspection area.
Conducted training for inspectors.
Generated quality reports.
Interfaced with customers regarding quality issues.
Involved with ISO 9000 training and implementation program.
Manufacturing/Process Quality Engineer
01.1993 - 01.1996
Generated monthly quality reports for the department.
Initiated Statistical Process Control (SPC) in the manufacturing environment.
Responsible for developing company quality manual based on ISO 9000 standards.
Conducted quality audits on all departments.
Performed calibration on mechanical and electrical torque drivers.
Quality Control Technician /Inspector
01.1992 - 01.1993
Performed First Article Inspection at Receiving Inspection Department.
Developed in-house calibration system for calipers, micrometers and other inspection devices.
Knowledge on interpreting Engineering drawings (blueprints), Dimensioning and tolerance.
Operated and maintained Coordinate Machine (CMM), Rockwell hardness tester, surface tester and optical comparator.
Responsible in organizing test stations for incoming products.
Developed procedures for sampling based on MIL-STD 105E.
Manufacturing Test Operator
04.1991 - 12.1991
Troubleshoot floppy disk drives and hard drives.
Operated test equipment device such as Wilson tester, oscilloscope, multimeter.
Responsible for maintaining and operating customer ongoing reliability test.
Education
Associate Degree - Quality Assurance
Rio Hondo College
Whittier, California
09.1991
Bachelor of Science - Mechanical Engineering
Mapua Institute of Technology (MIT)
Manila, Philippines
03.1989
Skills
Quality management and auditing
Process capability analysis
Statistical process control
Mold validation techniques
Quality system implementation
Affiliations
HACCP Certification and Training
American Society for Quality (ASQ) - Member since 1991
ISO 9000 User’s Group - Member
References
Furnished upon request.
Statements
Familiar with basic programming languages, knowledge in software programs such as Microsoft Word, Excel, Power Point, Dbase, Visio, AutoCAD, Corel Draw, etc.
Minitab 17 Statistical Software and Process Improvements Tools
Shop Floor On-Line (SFOL) by Lighthouse Systems – Quality Management System