Modesty Sterling
3D Supports
Compton,CA
1
Certification
20
years of professional experience
Resourceful support staff member with a proven track record in customer service and team collaboration. Focused on delivering exceptional support and maintaining detailed records to drive operational efficiency.
Work History
Support Staff Member
6 Years 1 Month- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Support Staff Member
2 Years 7 Months- Developed personalized care plans in collaboration with multidisciplinary teams to address individual goals.
- Implemented behavioral management strategies, enhancing clients' emotional and social skills.
- Conducted regular assessments of client progress, ensuring adherence to care plans and identifying areas for improvement.
- Coordinated recreational activities that promoted engagement and community integration for residents.
- Maintained accurate documentation of client interactions, progress notes, and incident reports for compliance purposes.
- Advocated for clients' rights and needs within the community, enhancing access to resources and services.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Prepared healthy meals, maintained clean environments, and laundered clothes.
- Served as an advocate for group home residents when communicating with family members or other external parties involved in their care.
- Implemented individualized care plans for each resident, addressing their unique needs and goals.
- Organized and provided medication at set times.
- Maintained a safe, clean, and organized environment for group home residents by performing housekeeping tasks.
Security Officer
8 Years 2 Months- Monitored premises for security breaches and unauthorized access.
- Conducted regular patrols to ensure safety of property and personnel.
- Responded promptly to alarms, incidents, and emergency situations.
- Maintained detailed logs of daily activities and irregularities.
Education
GED
Skills
Telephone assistance
Client transportation
Support services
Office equipment maintenance
Documentation
Confidentiality
Employee communications
Appointment coordination
Teamwork
Fast learner
Customer service
Problem-solving
Attention to detail
Cleaning and sanitizing
Multitasking
Reliability
Clear communication
Organizational skills
Team collaboration
Verbal and written communication
Relationship building
Decision-making
Certification
Guard card
CPR first aide
Mandated reporter
Timeline
Support Staff Member
3D Supports
09.2019 - 10.2025Read More
Support Staff Member
Little People’s World
06.2015 - 01.2018Read More
Security Officer
Securitas Security Services USA
06.2005 - 08.2013Read More
Online
GED
Read More