Modi Conteh
Albany
Summary
Efficient professional in the administrative and legal support field, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in document management, regulatory compliance, and customer service. Excel in communication, problem-solving, and time management, ensuring smooth operations within court and municipal settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensing Clerk
Department of State
Albany
06.2025 - Current
- Processed licensing applications for various state permits and certifications.
- Reviewed documentation for completeness and regulatory compliance to support licensing integrity.
- Updated licensing databases to reflect current status and changes.
- Monitored and updated data transition and transmission processes to ensure accuracy and compliance.
- Documented, researched, and resolved customer service issues to enhance client satisfaction.
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
- Trained new staff on licensing procedures and software systems.
Case Worker
Northern Rivers Family Services
Albany
08.2021 - 04.2025
- Conducted client assessments to determine eligibility for services and support.
- Identified client problems and planned for intervention with evidence-based approaches.
- Provided crisis intervention support during high-stress situations for clients in need.
- Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
- Coordinated with community resources to provide comprehensive support services.
- Maintained relationships with social service agencies to facilitate timely and appropriate client referrals for additional support.
- Supervised subordinate caseworkers by reviewing client treatment plans and progress to ensure effective delivery of social services.
- Documented observations and services provided in electronic system to ensure accurate client records and continuity of care.
Associate
Barclay & Damon LLP
Albany
05.2018 - 07.2021
- Drafted a legal opinion on a novel issue, which was used by the senior partner to advise a client on a critical matter.
- Assisted with the due diligence process for a corporate transaction, identifying potential legal risks and providing recommendations to mitigate them.
- Conducted a thorough review and analysis of a complex contract, identifying key provisions and potential areas of concern.
- Coordinated diverse projects related to litigation, corporate law, and compliance, enhancing project execution.
- Maintained client databases and conducted case research to support legal strategies.
- Previewed and analyzed various records, employer objections, and legal documents.
- Organized case file information for attorneys, facilitating efficient preparation for pending litigation.
- Assisted in responding to written discovery requests and coordinating exchange of file information.
- Designated causes of actions and prepared case files based on investigated facts and legal histories.
Education
Bachelor of Science - History, Political Science
State University of New York (SUNY) College
Plattsburgh, NY12-2016
High School Diploma -
DeWitt Clinton High School
The Bronx, NY06-2011
Skills
- Licensing compliance
- Regulatory Compliance
- Legal compliance
- Records Management
- Case Documentation
- Legal research
- Legal Writing
- Case Management Support
- Data Entry
- Computer literacy
- Analytical skills
- Administrative Management
Certification
Notary License, 12/31/30
Honors Activities
- AKEBA (The Black Student Union), Community Chair, 2012, Treasurer, 2014, Vice President, 2015, Honorary Consultant, 2016, President's Cup, 2014, 2016, Vice President Cup, 2014, 2015, 2016, Club of the Year, 2014, 2015, 2016
- National Black Law Students Association (NBLSA) Plattsburgh Chapter, Founding Member, 2015, Treasurer, 2016
- Alternative Spring Break, 2014, 2015
- LITS Student Committee, Chair President, 2014, 2016
- Plattsburgh Task Force Committee, Member, 2015
- NYC YMCA Volunteer of the Year, 2012
Timeline
Licensing Clerk
Department of State
06.2025 - Current
Case Worker
Northern Rivers Family Services
08.2021 - 04.2025
Associate
Barclay & Damon LLP
05.2018 - 07.2021
Bachelor of Science - History, Political Science
State University of New York (SUNY) College
High School Diploma -
DeWitt Clinton High School