Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Moe Boukhatmi

Moe Boukhatmi

Detroit,MI

Summary

Dynamic and results-driven professional with a proven track record at HelpSystems, excelling in client relationship building and CRM management. Spearheaded innovative market research and solution selling strategies, significantly enhancing customer acquisition and pipeline development. Expert in leading teams to exceed sales targets through strategic process improvements and effective stakeholder communication.

Overview

6
6
years of professional experience

Work History

ECommerce Consultant

PhaseZero
08.2021 - 07.2022
  • Conducted market research to identify emerging trends in e-commerce and develop innovative solutions accordingly.
  • Monitored customer feedback closely to address concerns promptly while taking measures for preventing future issues.
  • Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
  • Developed engaging content to showcase products effectively, leading to increased brand awareness and sales growth.

Senior Business Development Associate

Vervint
01.2021 - 07.2021
  • Streamlined sales processes for better efficiency, resulting in a higher conversion rate of leads to clients.
  • Cultivated a network of industry influencers who provided valuable insights into competitor activities and potential partnership opportunities.
  • Led cross-functional teams to develop winning proposals for high-value contracts, securing new business opportunities.
  • Implemented CRM systems that improved tracking of client interactions and facilitated more targeted marketing efforts.
  • Improved lead generation processes by implementing innovative marketing strategies and leveraging digital channels.

Business Development Manager

OYO USA
07.2019 - 12.2020
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.

Business Development Associate

Service Express
06.2018 - 06.2019
  • Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
  • Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
  • Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
  • Conducted market research and analysis to identify emerging trends and competitor activities, informing strategic business decisions.
  • Monitored sales pipeline closely to track progress toward monthly quotas, adjusting tactics as needed for optimal results.

Enterprise Account Executive

HelpSystems
01.2016 - 05.2018
  • Consistently exceeded sales targets by proactively identifying and pursuing new business opportunities.
  • Delivered comprehensive product presentations and demonstrations, showcasing the value proposition to potential clients.
  • Generated new contacts through networking and cold calling.
  • Leveraged CRM tools to track customer interactions, ensuring seamless communication across multiple touchpoints.
  • Developed an extensive network of industry contacts to generate leads and maintain a robust pipeline of prospects.

Education

Bachelor of Science - Business Management

Central Michigan University
Mount Pleasant, MI
12.2011

Skills

    Client Relationship Building

    Team Collaboration

    CRM Management

    Lead Generation

    Process Improvement

    Customer Acquisition

    Market Research

    Systems and software expertise

    Campaign Management

    Solution selling

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Timeline

ECommerce Consultant

PhaseZero
08.2021 - 07.2022

Senior Business Development Associate

Vervint
01.2021 - 07.2021

Business Development Manager

OYO USA
07.2019 - 12.2020

Business Development Associate

Service Express
06.2018 - 06.2019

Enterprise Account Executive

HelpSystems
01.2016 - 05.2018

Bachelor of Science - Business Management

Central Michigan University

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Moe Boukhatmi