Moe Duke
New York - New Jersey
Summary
Experienced and goal-oriented business professional with exceptional leadership qualities and unwavering integrity. Proven track record in managing successful teams, optimizing budgets, and driving growth initiatives through networking and strategic marketing. Skilled in contract negotiation, process improvement, and leveraging industry expertise to identify new opportunities for business expansion. Consistently reliable in providing executive support and leading business operations with proficiency in managing multiple tasks and priorities while maintaining meticulous attention to detail. Recognized for delivering excellent customer service and fostering strong team collaboration.
Overview
20
20
years of professional experience
Work History
Director of Logistics & Operations
United Nations Headquarters
New York , NY
09.2015 - Current
- Established operational guidelines and identified opportunities for improvement.
- Worked with management team to develop operational goals aligned with business strategy.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Developed and maintained client relationships to grow business and improve account retention.
- Assessed reports and adjusted workflows to realign with targets.
- Enhanced customer service and satisfaction through policy and procedural changes.
- Contributed to organizational strategic direction to improve products and services.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
- Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored progress by establishing plans, budgets and measuring results.
- Formed and sustained strategic relationships with clients.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
Senior Executive Assistant
Alchemist
New York , NY
01.2019 - 09.2023
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Revised and maintained master calendar for client appointments.
- Set up meeting and event logistics for senior management and updated calendars.
- Managed daily invoices, reports and proposals.
- Restocked office and break room supplies to maximize team productivity.
- Supported auditors during review process with clerical support.
- Oversaw executive schedules for team of company leaders.
- Supported advertising and promotional initiatives by creating marketing materials.
- Made travel arrangements and reservations.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
Director of Operations
Alchemist
New York , NY
01.2020 - 09.2022
- Motivated and supported field workers completing work to increase work quality and team productivity.
- Coordinated schedules and day-to-day activities of crew to satisfy project needs.
- Assigned work to employees based on project requirements and individual team member strengths.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
- Improved training to reduce knowledge gaps and eliminate performance roadblocks.
- Solved intricate problems specifically regarding data transmissions used for reporting to prevent disruption or delay in monitoring.
- Identified and resolved tactical issues relating directly to processes and initiatives.
- Displayed subject matter expertise and acted as escalation point for daily issues and concerns associated with programs.
Chief Creative Officer
Corey Von Furstenberg
New York , NY
01.2015 - 01.2019
- Approved art layouts, copy design, and illustrative work for publication.
- Prepared art for printing by marking up layouts and writing final instructions.
- Verified conformance of completed materials against standards and specifications.
- Negotiated with vendors and suppliers to achieve cost-effective, quality support on projects.
- Supervised photoshoots to verify completion of quality deliverables.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Creative Director
Sign Secrets
New Jersey - New York
08.2013 - 08.2014
- Led creative team meetings to share ideas and bring actionable plans to fruition.
- Created marketing plans and devised strategic communication approaches.
- Provided direction and supervision for team of art directors and designers.
- Set department quality standards and directed daily operations.
- Managed writers, artists, designers and project managers with hands-on approach to successfully accomplish daily work and special projects.
- Preserved branding standards of assigned accounts while creating high-quality designs.
- Planned album photo sessions, including selecting photographers, stylists and hair and makeup artists.
- Trained and mentored subordinates, and monitored performance in key areas.
- Successfully resolved range of complex artistic development issues.
Senior Art Director
Drive Dentsu
Dubai - Riyadh
01.2012 - 07.2013
- Created series of rough sketches for review, revision and approval.
- Collaborated with creative design team to complete projects on tight deadlines.
- Designed new on-brand visual elements to effectively convey concepts and messaging.
- Maintained accurate specs by adhering to print and art specification standards.
- Generated prototypes and pitched to art department for development.
- Trained new creatives on responsibilities, agency procedures and client guidelines.
- Produced sketches, storyboards and roughs to visualize ideas.
- Mentored artists on quality standards and improvements.
- Acted as senior lead to creative partners on photography and film shoots.
- Created custom illustrations or other graphic elements.
- Worked with creative directors to develop design solutions.
- Oversaw branding guidelines for current trademark regulations and photo usage for outside media requests.
- Hired staff members to develop design concepts into art layouts or to prepare layouts for printing.
- Wrote typography instructions to prepare materials for typesetting or printing.
- Reviewed and approved art materials, copy materials and proofs of printed copy developed by staff members.
Senior Graphic Designer / Photographer
PHI Communications
Dubai - Riyadh
04.2010 - 01.2012
- Oversaw work of junior designers, keeping team members working within established deadlines.
- Participated in client meetings to discuss project scope, expectations and completion dates.
- Developed creative, graphic presentations to communicate mood, emphasis and insight.
- Wrote precise specifications for printing and reproduction for printing vendors.
- Enhanced existing designs with new layouts, graphics and content.
- Designed interactive graphics for licensed products on compatible consumer platforms.
- Formatted print and web application designs for projects with varying specifications.
- Maintained company websites updating with new products and corporate announcements as necessary.
- Created personalized portfolio designs according to rigorous client specifications.
- Prepared branding packages for point of sale displays, promotional materials and product packaging.
- Selected colors and themes while adding functionality to create new designs.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Designed new, on-brand visual elements focusing on concept and messaging.
- Generated digital image files for use in digital and traditional printing.
- Cultivated technical knowledge by attending design workshops, reviewing trade publications and participating in professional organizations.
- Maintained archive of projects following established file standards.
Senior Graphic Designer
TBWA
Riyadh - Dubai
04.2008 - 04.2010
- Maintained company websites updating with new products and corporate announcements as necessary.
- Prepared branding packages for point of sale displays, promotional materials and product packaging.
- Created personalized portfolio designs according to rigorous client specifications.
- Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
- Consulted with clients to define design requirements and manage product development projects.
- Submitted design ideas to plan projects with customers and managers.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
- Worked with customers to present mockups and collect information for adjustments.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
Graphic Designer
Young & Rubicam
Riyadh
11.2006 - 04.2008
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Designed new, on-brand visual elements focusing on concept and messaging.
- Generated digital image files for use in digital and traditional printing.
- Selected colors and themes while adding functionality to create new designs.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
- Submitted design ideas to plan projects with customers and managers.
- Directed advertisement, banner and signage projects from concept to final delivery.
- Worked with customers to present mockups and collect information for adjustments.
- Created corporate brands by designing cohesive looks between logos and letterheads.
- Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
- Prepared branding packages for point of sale displays, promotional materials and product packaging.
- Consulted with clients to define design requirements and manage product development projects.
- Created personalized portfolio designs according to rigorous client specifications.
- Designed interactive graphics for licensed products on compatible consumer platforms.
- Formatted print and web application designs for projects with varying specifications.
- Maintained company websites updating with new products and corporate announcements as necessary.
Graphic Designer
Z Advertising & PR
Riyadh
01.2004 - 11.2006
- Keyed data and parameters into computer equipment to produce layouts and concept drawings for clients.
- Produced vector and animated graphics for portions of television broadcasts.
- Developed standard agency settings for plotter and laser printers to speed production work.
- Used digital camera to produce layout prints for clients.
- Prepared instructions and guidance for workers assembling final layouts for printing.
- Maintained company archive of collateral, previous project images or photos.
- Fostered relationships with retail clients through effective communication, negotiation and collaboration.
- Marked up, pasted and compiled final layouts for printer.
- Researched graphics software to speed and improve job production.
- Drew and printed draft charts, illustrations and other artwork using specialized computer software and plotters.
- Developed layouts for product graphics, company collateral and web sites.
- Conferred with clients to determine requirements and layout designs.
- Studied photographs and other graphics to plan materials, products, or services.
- Oversaw product design, print design and marketing collateral from concept to completion.
- Prepared rough sketches of product concepts, discussed with clients and made necessary changes.
- Reviewed final layouts, making improvements and suggestions as needed.
- Determined size and layout of copy material and selected styles and size of fonts.
- Produced projects for advertising and informational purposes.
- Created design concepts and sample layouts using knowledge of layout and design principles.
Education
Associate of Arts - Acting
New York Acting School For Film And Television
New York, NY2021
Associate of Arts - Educational Assessment, Testing, And Measurement
SIC Software Testing Genius
Brooklyn, NY2020
Associate of Arts - Photography
New York Institute of Photography
New York, NY2019
Bachelor of Arts - Marketing And Business Administration
Damascus University
Syria2008
Skills
- Solid experience in corporate communications and journalism
- Devise and execute marketing strategies & campaigns
- Possess creative team leadership
- Proficiency in online & print content development
- Expertise in product positioning & branding
- Strong negotiation skills
- Focus group & market research
- Sales collateral & support
- Expertise in organizing events and product launches
- Strategy Development
- Relationship Building
- Cross-departmental Alignment
- Product Development Consultations
- Training and Onboarding
- Strategic Planning and Alignment
- Team Recruiting and Hiring
- Product Development Budgeting
- Verbal and Written Communication
- Market Research Analysis
- Budget Forecasting
- Pricing Strategies
- Complex Problem Solving
- Legal Issue Resolution
- Trade Show Coordination
- Performance Evaluations
- Detail-Oriented
- Policy Development
- Engaging Media Professionals
- Research Abilities
- Document Management
- Report Writing
- Developing Policies
- Team Leadership Skills
- Service Promotion
- Resolving Complex Issues
- Salesforce CRM Software
- Demand Generation
- Concept Development
Languages
English
Arabic
Russian
Custom
• Leadership Skill for Managers.
• Communication & Humanity Relation Skills Course.
• Leadership Training for Managers.
• Course for Step by Step Process of Building an Institution.
• Communication and Human Relation Skills.
• Basic Marketing Skills Course.
• Sales Skills Course.
• Public Relation Consultant Course.
• Strategic Planning Course.
• Practical Marketing Course.
Custom
- Planned and executed the visit of the delegation of Nigeria for the UNGA70 visit to the United Nations 2015
- Planned and executed the visit of the delegation of The African union for the UNGA71 visit to the United Nations 2016
- Planned and executed the visit of the delegation of Ghana for the UNGA72 visit to the United Nations 2017
- Planned and executed the visit of the delegation of Saudi Arabia for the UNGA73 visit to the United Nations 2018
- Planned and executed the visit of the delegation of Lebanon for the UNGA74 visit to the United Nations 2019
- Planned and executed the visit of the delegation of Brazil for the UNGA76 visit to the United Nations 2021
- Planned and executed the visit of the delegation of Brazil for the UNGA77 visit to the United Nations 2022
Timeline
Director of Operations
Alchemist
01.2020 - 09.2022
Senior Executive Assistant
Alchemist
01.2019 - 09.2023
Director of Logistics & Operations
United Nations Headquarters
09.2015 - Current
Chief Creative Officer
Corey Von Furstenberg
01.2015 - 01.2019
Creative Director
Sign Secrets
08.2013 - 08.2014
Senior Art Director
Drive Dentsu
01.2012 - 07.2013
Senior Graphic Designer / Photographer
PHI Communications
04.2010 - 01.2012
Senior Graphic Designer
TBWA
04.2008 - 04.2010
Graphic Designer
Young & Rubicam
11.2006 - 04.2008
Graphic Designer
Z Advertising & PR
01.2004 - 11.2006
Associate of Arts - Acting
New York Acting School For Film And Television
Associate of Arts - Educational Assessment, Testing, And Measurement
SIC Software Testing Genius
Associate of Arts - Photography
New York Institute of Photography
Bachelor of Arts - Marketing And Business Administration
Damascus University
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