Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Moe Falahi

Rockville,MD

Summary

Dedicated and energetic marketing manager eager to leverage experience in product sales and negotiations towards supporting large-scale sales initiatives for a business championing excellent customer service and innovation.

Overview

8
8
years of professional experience

Work History

Sales Representative

Pella Mid Atlantic
Beltsville, MD
02.2024 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Organized client visits, presentations, and product demonstrations.
  • Analyzed customer feedback to improve products and services.
  • Maintained accurate records of all sales and prospecting activities.
  • Researched competitors' products, prices, and sales techniques.
  • Career volume is currently $41,126.25
  • Negotiated pricing contracts with customers to maximize profits.

Marketer/Team Lead/Van Manager

Presidential Exteriors
Rockville, MD
01.2023 - 12.2023
  • Performed door to door marketing to collect leads.
  • Have set a total of 353 appointments, which led to 85.25 demos, and 30 sales. Averaging at 24% demo rate.
  • Career volume is $491,470.
  • Made it to final eight during march madness competition and beat two managers in the process
  • Got promoted to team lead and worked closely with the van manager to develop team members.
  • Got promoted to van manager and had my team bonus first pay period of promotion.
  • Track leads through salesforce.com.
  • Won marketer of the month.

Team Leader

Whole Foods Market
Rockville, MD
02.2022 - 12.2022
  • Lead the grocery department into being consistently one of highest comparable selling departments in the region.
  • Hired and built a team from scratch and promoted team members into multiple positions such as team trainer and order writers.
  • collaborated with the regional team to review and plan a reflow for the layout of the department.
  • Lowered Amazon online orders out-of-stock percentage so the department and store continues to hit green metrics.
  • Corrected issues with the store’s inventory system.
  • Took leadership in rewarding great performance and providing feedback or corrective actions when performance needed improvement.
  • Stepped in as “shifty” to fill in as store leader when store leadership was absent.

Team Member/Assistant Team Leader

Whole Foods Market
Rockville, MD
06.2016 - 02.2022
  • Trained in the In-stock program at its launch as a new ATL and worked with two team leaders to learn how to use it more effectively for placing orders.
  • Worked with “Whole Foods Market on Amazon” program launch as a brand new ATL and continue to learn and contribute to the program
  • Trained with a new Team leader on fixing a back stock issue our store was experiencing and learned how to maintain it.
  • Prioritize customer needs, questions, and requests through proactive customer service, advanced product knowledge, and a positive welcoming attitude
  • Took the lead along with another ATL to execute an effective bulk department reset.
  • Worked with the ATL and TL to improve and maintain merchandising to drive sales.
  • Took lead of Inventory restickering project so the store was organized and ready to execute successful and organized inventories.

Education

High School Diploma -

Albert Einstein High School
Kensington, MD
05.2014

Skills

  • Product Sales
  • Negotiating
  • Customer Service
  • Marketing
  • Leadership
  • Sales force
  • Conflict and issue Resolution
  • Lead generation

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Sales Representative

Pella Mid Atlantic
02.2024 - Current

Marketer/Team Lead/Van Manager

Presidential Exteriors
01.2023 - 12.2023

Team Leader

Whole Foods Market
02.2022 - 12.2022

Team Member/Assistant Team Leader

Whole Foods Market
06.2016 - 02.2022

High School Diploma -

Albert Einstein High School

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Moe Falahi