Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supply Chain Analyst
Toyota Tsusho America, Inc
03.2024 - Current
Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
Optimized supply chain processes by implementing data-driven analysis and forecasting methods.
Collaborated with cross-functional teams to develop and execute end-to-end supply chain strategies that supported business objectives.
Led process improvement projects that resulted in increased efficiency, reduced waste, and lower operational costs across the supply chain network.
Implemented lean principles for more efficient warehouse operations, resulting in cost savings and improved customer service.
Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
Built comprehensive inventory systems to track current supply chain data.
Collaborated with sales and marketing teams to forecast demand more accurately, aligning production schedules with market needs.
Coordinated with IT department to ensure seamless integration of new supply chain management software with existing systems.
Developed comprehensive risk management strategies, mitigating potential disruptions in supply chain.
Led project team to redesign supply chain network, resulting in increased efficiency and reduced costs.
Developed and implemented key performance indicators (KPIs) to measure supply chain performance, driving continuous improvement.
Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Logistics Account Executive
Total Quality Logistics
02.2023 - 02.2024
Performed periodic audits of supply chain activities to identify areas for improvements
Collaborated cross-functionally with various departments such as sales, finance, and procurement for seamless execution of projects.
Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Evaluated current procedures for compliance with applicable regulations and standards though United States, Canada, and Mexico
Created and managed relationships with key stakeholders in the logistics sector, including carriers, shippers, brokers, and vendors
Liaised with internal departments to coordinate efficient resource allocation across multiple projects
Identified cost savings opportunities through process optimization initiatives
Established pricing models that accurately reflect market conditions while providing competitive advantages
Utilized data analytics tools to identify trends in customer demand and forecast future requirements
Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
Streamlined operations by implementing efficient logistics strategies and processes.
Team Leader-Sales
Wyndham Destinations
04.2022 - 05.2023
Mentored and coached team members to ensure successful performance
Delegated tasks to team members according to certain quotes, measurements, and employee strengths
Established relationships with key customers, providing personalized service and support
Developed and implemented sales strategies to increase market share and profitability writing over $700,000 in sales over my time
Negotiated contracts with vendors to achieve optimal pricing and discounts for clients
Increased customer retention and renewal growth by revitalizing existing business in segments
Built strong partnerships with internal stakeholders such as finance, and product development teams. to drive success
Met with hiring managers to discuss requirements and specifications for candidates
Met with candidates to discuss job opportunities and answer questions about company culture and benefits packages
Participated in phone and in-person interviews to determine final candidates for consideration
Identified qualified candidates through various channels including job postings, online databases, referrals, and networking events
Maintained detailed recruiting processes, candidate pipeline documentation, and hiring procedures
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Admissions Ambassador
Pellissippi State Community College
08.2018 - 08.2022
Assisted in coordinating outreach efforts aimed at increasing diversity among admitted students, helped international students with their interview, admission, and enrollment paperwork
Assisted in planning and organizing on-campus recruitment activities such as open-house events
Collaborated with faculty members on special projects designed to increase awareness of the school's offerings
Utilized social media platforms to promote upcoming admissions events and share relevant content with target audiences
Compiled statistical reports related to enrollment trends that the admissions office used for strategic planning purposes
Participated in local community outreach initiatives focused on raising awareness about higher education opportunities available at the university
Helped with housing needs, tuition fee collection, and part-time jobs for students
Studied objectives, promotional policies, or needs of organizations to develop public relations strategies to influence public opinion or promote ideas, products, or services
Implemented crisis communication plans in response to negative publicity or unexpected events affecting the organization's reputation
Implemented strategic plans and initiatives to achieve enrollment objectives
Attended conferences and workshops related to admissions topics to stay abreast of industry best practices
Acted as a liaison between various departments, fostering cross-functional collaboration for seamless admissions processes.
Increased enrollment rates by conducting engaging campus tours for prospective students and their families.
Coordinated open house events successfully, creating informative presentations highlighting key aspects of campus living and learning experiences.
Reviewed scholarship applications, helping to allocate financial aid resources fairly among qualified candidates.
Assisted in evaluating applicant credentials, utilizing critical thinking skills to make informed recommendations on admission decisions.
Assisted in developing marketing materials that showcased campus life positively to engage potential applicants effectively.
Participated in training sessions for continuous professional development and staying current on industry trends.
Education
Bachelor of Arts (B.A.) - Political Science
University of Tennessee
Knoxville, TN
05.2023
Skills
Bilingual
Customer Relationship Management
Project Management
Data/Logistics Analysis
Process Management
Recruitment Metrics Analysis
Onboarding Coordination
Supervision and leadership
International logistics
Cross-functional coordination
Supplier relationship management
ERP systems proficiency
Supply chain distribution
[E1,MICROSOFT 365, SALESFORCE,WisE,etc]
Certification
Real Estate/Broker
References
References available upon request
Extracurricular Activities
International Student Association (ISA) Council of Student Advocates Student Ambassador