Moeez Omer
Annandale,VA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Overnight Freight Team Associate
Home Depot
2815 Merrilee Dr, Fairfax VA 22031
04.2023 - Current
- Maintained a safe work environment by following proper safety procedures while handling freight.
- Minimized product damage during transportation by using appropriate equipment for moving heavy items safely.
- Ensured timely completion of tasks by adhering to set schedules and prioritizing workload accordingly.
- Facilitated smooth transitions between shifts via thorough handoff communication with incoming team members.
Sales Associate
OSL Mobile
14000 Worth Ave, Woodbridge VA 22192
02.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Be able to explain different services and their benefits (Verizon, AT&T, T-Mobile etc).
- Be up to date with the latest smartphones and their features.
Customer Service Representative
BMW Of Alexandria
499 South Pickett St, Alexandria VA 22304
05.2019 - 08.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Transferred customer vehicles to different services
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Annandale High School
Annandale, VA06.2018
Skills
- Warehouse Safety
- Shipping and receiving
- Customer Service
- Data Entry
- Teamwork and Collaboration
Languages
Arabic
Professional Working
Timeline
Overnight Freight Team Associate
Home Depot
04.2023 - Current
Sales Associate
OSL Mobile
02.2022 - 03.2023
Customer Service Representative
BMW Of Alexandria
05.2019 - 08.2020
High School Diploma -
Annandale High School