Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moeka Ozawa

Edgewater,NJ

Summary

I grew up working in my parent's restaurant. I have been exposed customer service since I was child and have improved my skills through my work at Japanese bakery and airport. I worked at Japanese bakery for three years as a baker and cashier. The bakery located next to busy station, so I'm good at providing polite and prompt service. Also, ground operations professional with strong background in customer service, problem-solving, and safety protocols. Known for effective teamwork, adaptability, and delivering results in fast-paced environments. Reliable and quick to address changing needs while maintaining high standards.

Overview

8
8
years of professional experience

Work History

Ground Staff Member

Japan Airlines -Full Time
04.2020 - 07.2025

I was in charge of First class check-in, gate operations and lounge management.

Also, I was responsible for training new employees as a customer service trainer for two years.

Bakery Worker

DONQ -Part Time
04.2017 - 03.2020

I was in charge of baking Danish pastry and cashier, consistently produced and sold high-quality products.

Education

Bachelor of Arts - Japanese Language And Leterature

Konan University
Hyogo, Japan
03-2020

Skills

  • Communication proficiency
  • Multitasking Abilities
  • Strong work ethic

Timeline

Ground Staff Member

Japan Airlines -Full Time
04.2020 - 07.2025

Bakery Worker

DONQ -Part Time
04.2017 - 03.2020

Bachelor of Arts - Japanese Language And Leterature

Konan University