Moesha Andrews
Little Rock,AR
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medication Reconciliation Technician
Baptist Health
04.2024 - Current
- 1. Develop a list of current medications: Obtain the best possible medication history by speaking with the patient and, if necessary, their family or caregivers. This should include all prescription and non-prescription drugs, as well as vitamins, supplements, creams, and inhalers.
- Develop a list of newly prescribed medications: Compile a list of all medications that have been ordered in the new care setting.
- Compare the two lists: Carefully compare the medication history with the new orders to identify any discrepancies. This could involve differences in drug name, dose, frequency, or route.
- Make clinical decisions: Based on the comparison, make evidence-based decisions to resolve any discrepancies. This might involve continuing, discontinuing, or adjusting a medication.
- Communicate the updated list: Ensure that the final, reconciled list is clearly documented and communicated to the patient and all subsequent healthcare providers.
Pharmacy Technician
Kroger
08.2020 - Current
- Accurately filled and dispensed XX prescriptions daily, ensuring patient safety and adherence to medication guidelines
- Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
- Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
- Maintained a clean and organized work area, including the pharmacy shelves and storage areas
- Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
- Processed insurance claims for patients' prescriptions using electronic systems such as XYZ software
- Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
- Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
- Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
- Assisted in managing expired medications through proper disposal methods following regulatory guidelines
- Entered and processed patients' prescriptions into internal system.
Kroger Associate
Kroger
08.2019 - 08.2020
- Maintained a clean and organized produce department, ensuring that all products were properly displayed and easily accessible to customers
- Received, inspected, and stocked incoming shipments of produce according to established procedures
- Rotated stock regularly to ensure freshness and minimize waste
- Assisted customers in selecting high-quality produce items, providing recommendations on ripeness, storage, and usage
- Provided exceptional customer service by answering questions about various fruits and vegetables, including their nutritional value and cooking methods
- Developed and implemented strategies to increase customer satisfaction and engagement.
Sales Associate
American Eagle Outfitters
04.2017 - 05.2017
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High school diploma -
Watson Chapel High School
Pine Bluff, AR05.2015
Skills
- Time management
- Data entry
- HIPAA
- Insurance prior authorization
- Hospital experience
- Phone etiquette
- Microsoft Excel
- Immunizations
- Patient interviewing
- Medication therapy management
- Pharmaceutical calculations
- Medication error prevention
Certification
- Pharmacy Technician License March 2020 to December 2026
- BLS Certification October 2024 to October 2026
- Pharmacy Technician Certification February 2022 to February 2026
- Registered Pharmacy Technician
- CPR Certification
Languages
English
Native or Bilingual
Timeline
Medication Reconciliation Technician
Baptist Health
04.2024 - Current
Pharmacy Technician
Kroger
08.2020 - Current
Kroger Associate
Kroger
08.2019 - 08.2020
Sales Associate
American Eagle Outfitters
04.2017 - 05.2017
High school diploma -
Watson Chapel High School