Summary
Overview
Work History
Education
Skills
Timeline
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Moesha Davis

Mulberry,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Bank Teller

Midflorida Credit Union
07.2021 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Customer Service Representative

Best Buy
11.2019 - 07.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor of Science -

Southeastern University
Lakeland, FL
04.2019

High School Diploma -

Gateway Christian Academy
06.2014

Skills

  • Money Handling
  • Deposit and Withdrawal Management
  • Cash Counting
  • Virtualization Technologies
  • ATM Balancing
  • Phone Inquiries

Timeline

Bank Teller

Midflorida Credit Union
07.2021 - Current

Customer Service Representative

Best Buy
11.2019 - 07.2021

Bachelor of Science -

Southeastern University

High School Diploma -

Gateway Christian Academy

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Moesha Davis