Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Moesha Harris

Grand Prairie,TX

Summary

Hello my name is Moesha Harris, I am an Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. I'm also interested in learning new skills and improving the ones I have now.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CSR Team Lead

Walmart
08.2022 - 09.2023

Hosted team meetings to evaluate, address any concerns or questions that team may have.

Ensured that I am aware of any loss or gains of company.


Responsible for basic department pricing & making daily price changes; ensured proper signage is displayed at the store to support accurate pricing of products. Ensuring any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately within the required time frame.


Maintained accurate inventory counts; maintain the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. ensured Outdate program is followed with team members, assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.


Ensured compliance with state & local laws regarding regulated products (e.g., alcoholic beverages & tobacco products), Complies with all company policies & procedures; maintains respectful relationships with coworkers.


Able to assist with problems alone in high stress situations


Lead a team of 10-15 per day


Completed continuous leadership trainings and learning Modules

Registration

Medical City
05.2020 - 07.2022

Pre-admitted patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to pre- admissions database.

Secured payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self- paying admission.

Greeted and received patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; receiving payment and issuing receipts for tv and video rentals; accepting patient valuables; distributing patient information literature.

Verified patient identify by checking identification, preparing and placing identification band on patient. Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.

Admitted emergency room and maternity patients by obtaining information from family members, visiting emergency room, delivery room, or patient room.

• 1 year 5 Month experience with MEDI-TECH, and 6 Months Of Epic knowledge

Education

Certification - Medical Assistant

Remington College
Fort Worth, TX
09.2021

Skills

  • Communication
  • Independent
  • Data entry
  • Problem solving
  • Speed and efficiency
  • Sales
  • Customer service
  • Computer skills
  • Multi tasking
  • Management

Certification

Bls

Timeline

CSR Team Lead

Walmart
08.2022 - 09.2023

Registration

Medical City
05.2020 - 07.2022

Certification - Medical Assistant

Remington College
Moesha Harris