Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moesha Perry

Montgomery

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

8
8
years of professional experience

Work History

Team Member

Arbys Resturant
11.2021 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Housekeeper

Baptist Medical Center East
03.2020 - 11.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Assistant Manager

Family Dollar
12.2018 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Customer Service Representative

Alorica
04.2016 - 12.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Education

Fortis College
Montgomery, AL

High School Diploma -

Jefferson Davis High School
Montgomery, AL
05.2019

Skills

  • Cleaning
  • Equipment Operation
  • Complaint Resolution
  • Workplace Safety
  • Customer Service
  • Cash Handling
  • Clear Communication
  • Product Knowledge
  • Following Instructions
  • Staff Education and Training
  • Problem-Solving
  • Complex Problem-Solving
  • Area and Facility Cleaning
  • Call Center Operations

Timeline

Team Member

Arbys Resturant
11.2021 - 11.2023

Housekeeper

Baptist Medical Center East
03.2020 - 11.2021

Assistant Manager

Family Dollar
12.2018 - 03.2020

Customer Service Representative

Alorica
04.2016 - 12.2018

Fortis College

High School Diploma -

Jefferson Davis High School

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Moesha Perry